Help Desk Manager Jobs in Greenville, DE
- Aston, PA (10 miles from Greenville, DE)
- 45+ days ago
- Aston, PA (10 miles from Greenville, DE)
- 45+ days ago
Provides Tier 2 support for colleague use and systems at the university. Trains Tier 1 support team as needed to help with Colleague support....
Job Title: Director of Helpdesk Services
- Aston, PA (10 miles from Greenville, DE)
- 45+ days ago
- Aston, PA (10 miles from Greenville, DE)
- 45+ days ago
Demonstrated experience managing enterprise helpdesk or support operations in a diverse academic environment. Strong understanding of ITIL service management principles....
IT Service Desk Manager - ITIL
- Wilmington, DE (7 miles from Greenville, DE)
- 90+ days ago
- Wilmington, DE (7 miles from Greenville, DE)
- 90+ days ago
Job Details: IT Service Desk Manager Hybrid $100-120,000 Local candidates to PA, DE or MD will only be considered Our client located in Wilmington, DE is seeking an IT Service Desk Manager to work...
Demographic Data for Greenville, DE
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Greenville, DE
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Greenville, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Client Support
- Systems Center Configuration Manager
- Hardware Support
- Problem Management
- Technical Troubleshooting
- IT Operations
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Infrastructure Management
- Knowledge Management
- Zendesk
- Operating Systems
- Windows 10
- Mobile Device Management
- Incident Management
- Computer Science
- VoIP
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Mac Skills
- Installation
- Resolution
- Team Leading
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Microsoft Active Directory
- Affirmative Action
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Team Management
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Reporting
- Policy Development
- Coaching
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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