Help Desk Manager Jobs in Franktown, CO
- The Town of Parker
- Parker, CO (13 miles from Franktown, CO)
- 4 days ago
- Parker, CO (13 miles from Franktown, CO)
- 4 days ago
The position supervises assigned staff, implements IT service management processes and Service Level Agreements, monitors performance metrics, and coordinates incident response and vendor support to...
In Person- Boom Technology
- Centennial, CO (22 miles from Franktown, CO)
- 6 days ago
- Centennial, CO (22 miles from Franktown, CO)
- 6 days ago
Role Overview Resolve incoming support tickets by troubleshooting hardware, software, and network issues....
In PersonDemographic Data for Franktown, CO
Moving to Franktown, CO? Find some basic demographic data about Franktown, CO below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Franktown, CO
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Franktown, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Apple OS X
- Data Governance
- IT Service Management
- Application Support
- WebEx
- Knowledge Management
- Windows OS
- Service Delivery
- MacOS
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Staffing
- Engineering
- Microsoft Windows
- Prioritizing
- Implementation
- Troubleshooting
- Reporting
- Mentoring
- Documentation
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Problem Solving
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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