Help Desk Manager Jobs in Johnson, AR
- TOSHIBA Global Commerce Solutions
- Bentonville, AR (13 miles from Johnson, AR)
- 30+ days ago
- Bentonville, AR (13 miles from Johnson, AR)
- 30+ days ago
As a leader, you are responsible for creating and implementing support for all customers' queries, assessing team performance, and redefines customer services with the support of management....
In PersonHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Johnson, AR
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Johnson, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- Help Desk Management
- Printer Support
- ConnectWise
- Remote Support
- Apple OS X
- Problem Management
- IT Operations
- IT Leadership
- IT Strategy
- BMC Remedy
- Service Now PaaS
- Healthcare IT
- Windows 10
- Windows OS
- Application Support
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- Incident Management
- MacOS
- Service Delivery
- Android
- Knowledge Management
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- Mobile Device Management
- VoIP
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- Computer Science
- Disaster Recovery
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
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- Documentation
- Coaching
- Reporting
- Mentoring
- Employee Development
- Bachelor's Degree
- Policy Development
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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