Help Desk Manager Jobs in Tempe, AZ
- CompuCom
- Phoenix, AZ (9 miles from Tempe, AZ)
- 26 days ago
- Phoenix, AZ (9 miles from Tempe, AZ)
- 26 days ago
Responsibilities : Service Management + Ensure all services are delivered effectively, efficiently, and on time. + Monitor and report on service performance against agreed SLAs (Service Level Agreements...
In PersonDeskside Support Technician Deskside Support Technician
- Kyndryl
- Phoenix, AZ (9 miles from Tempe, AZ)
- 30+ days ago
- Phoenix, AZ (9 miles from Tempe, AZ)
- 30+ days ago
Escalate complex issues to higher-level support teams as needed. Maintain accurate records of support requests and resolutions....
In Person- Kyndryl
- Phoenix, AZ (9 miles from Tempe, AZ)
- 30+ days ago
- Phoenix, AZ (9 miles from Tempe, AZ)
- 30+ days ago
The Role We are seeking a proactive and personable Deskside Support Technician to join our clients onsite IT support team....
In Person- Axon
- Scottsdale, AZ (7 miles from Tempe, AZ)
- 60+ days ago
- Scottsdale, AZ (7 miles from Tempe, AZ)
- 60+ days ago
Your Impact As a Manager of Technical Support you will help drive key strategic decisions to improve the 24 x 7 technical support experience....
In PersonDemographic Data for Tempe, AZ
Moving to Tempe, AZ? Find some basic demographic data about Tempe, AZ below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Tempe, AZ
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Tempe, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- BMC Remedy
- Windows 10
- Remote Support
- Application Support
- Service Now PaaS
- Windows OS
- Data Governance
- SQL Server Integration Services
- IT Service Management
- MacOS
- Change Control
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Epic
- Customer Satisfaction
- Continuous Improvement
- Agile
- Liaison
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Risk Management
- Collaboration
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Flexibility
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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