Help Desk Manager Jobs in Luke Air Force Base, AZ
- Cognizant Technology Solutions
- Phoenix, AZ (18 miles from Luke Air Force Base, AZ)
- 13 days ago
- Phoenix, AZ (18 miles from Luke Air Force Base, AZ)
- 13 days ago
Manage IT Service Management tasks to maintain high standards of service quality and efficiency. Handle Incident Management with precision to quickly resolve issues and minimize downtime....
Hybrid- CompuCom
- Phoenix, AZ (18 miles from Luke Air Force Base, AZ)
- 22 days ago
- Phoenix, AZ (18 miles from Luke Air Force Base, AZ)
- 22 days ago
Responsibilities : Service Management + Ensure all services are delivered effectively, efficiently, and on time. + Monitor and report on service performance against agreed SLAs (Service Level Agreements...
In PersonDeskside Support Technician Deskside Support Technician
- Kyndryl
- Phoenix, AZ (18 miles from Luke Air Force Base, AZ)
- 26 days ago
- Phoenix, AZ (18 miles from Luke Air Force Base, AZ)
- 26 days ago
Escalate complex issues to higher-level support teams as needed. Maintain accurate records of support requests and resolutions....
In Person- Kyndryl
- Phoenix, AZ (18 miles from Luke Air Force Base, AZ)
- 30+ days ago
- Phoenix, AZ (18 miles from Luke Air Force Base, AZ)
- 30+ days ago
The Role We are seeking a proactive and personable Deskside Support Technician to join our clients onsite IT support team....
In Person- Insight Global
- Goodyear, AZ (11 miles from Luke Air Force Base, AZ)
- 30+ days ago
- Goodyear, AZ (11 miles from Luke Air Force Base, AZ)
- 30+ days ago
Insight Global is looking for an IT Support Specialist to support a global logistics customer. This person will be responsible for handling break-fix requests via ServiceNow on a daily basis....
In PersonHelp Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Luke Air Force Base, AZ
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Luke Air Force Base, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- Help Desk Management
- Systems Center Configuration Manager
- ConnectWise
- Remote Support
- Apple OS X
- Technical Troubleshooting
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- BMC Remedy
- Windows 10
- Service Now PaaS
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- MacOS
- Service Delivery
- Knowledge Management
- Operating Systems
- IT Support
- Mobile Device Management
- VoIP
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Coaching
- Mentoring
- Policy Development
- Employee Development
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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