Help Desk Manager Jobs in Fort Wainwright, AK
Help Desk Manager [Microcomputer/Network Specialist 2] (PCN 03-6530)
- State of Alaska
- Fairbanks, AK (18 miles from Fort Wainwright, AK)
- 3 days ago
- Fairbanks, AK (18 miles from Fort Wainwright, AK)
- 3 days ago
The Help Desk team supports offices all across the State of Alaska....
In PersonHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Fort Wainwright, AK
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Fort Wainwright, AK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- ConnectWise
- Remote Support
- Apple OS X
- Technical Troubleshooting
- Problem Management
- IT Operations
- IT Leadership
- BMC Remedy
- IT Strategy
- Service Now PaaS
- Windows 10
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- Service Delivery
- Android
- MacOS
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Continuous Improvement
- Customer Satisfaction
- Key Performance Indicator
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Coaching
- Reporting
- Mentoring
- Employee Development
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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