Help Desk Analyst Remote & Hybrid Only Jobs in Massachusetts

1-15 of 29 Jobs

Software Support Specialist III

  • Flywire
  • Boston, MA
  • 9 hours ago
  • Boston, MA
  • 9 hours ago

Software Support Specialist III Flywire - 3.8 Boston, MA Job Details Full-time $45,000 - $60,000 a year 15 hours ago Benefits Employee stock purchase plan RSU Qualifications Live chat RESTful API...

Hybrid

Level II Desktop Support

  • Insight Global
  • Framingham, MA
  • 2 days ago
  • Framingham, MA
  • 2 days ago

Insight Global Level II Desktop Support Framingham, MA Apply Job Description A national leading medical group of physicians and advanced practitioners specializing in Gastrointestinal health is...

Remote

Technical Support Level I Specialist

  • City of Cambridge, MA
  • Cambridge, MA
  • 2 days ago
  • Cambridge, MA
  • 2 days ago

Demonstrated proficiency in Microsoft Windows operating systems and Microsoft Office 365 suite....

Hybrid

Helpdesk Specialist, Enterprise Quarantine Sr. Analyst

  • CVS Health
  • MA
  • 3 days ago
  • MA
  • 3 days ago

CVS Health Helpdesk Specialist, Enterprise Quarantine Sr. Analyst Work At Home, MA Apply We're building a world of health around every individual shaping a more connected, convenient and...

Remote

Patient IT Service Desk Technician - Rotating Schedule - Remote

  • Tufts Medicine
  • Burlington, MA
  • 3 days ago
  • Burlington, MA
  • 3 days ago

Title: Patient IT Service Desk Technician Hours: 40 hours per week; M-F, rotating schedule: 3 weeks from 8:00AM - 4:30 PM, 1 week from 9:30 am to 6PM EST. Location: Fully Remote Requirements: Will...

Remote

Application Support Analyst (IT)

  • EyePoint Pharmaceuticals
  • Watertown, MA
  • 9 days ago
  • Watertown, MA
  • 9 days ago

Overview Be Seen and Heard at EyePoint At EyePoint, leadership trusts our employees to get the job done. The patient-centric and award-winning approach were taking in business fuels our: focus on...

Hybrid

Technical Support Engineer

  • GE Healthcare
  • Boston, MA
  • 9 days ago
  • Boston, MA
  • 9 days ago

Summary** The Technical Support Engineer II (TSE II) drives customer satisfaction through Service Excellence by providing advanced technical support and counsel to remote and onsite Engineers,...

Remote Hybrid

Preferred Qualifications Working knowledge of operating systems (e.g., Windows, Linux)....

Remote

Senior Help Desk Analyst- Hybrid - Seaport District

  • Vanderweil Engineers
  • Boston, MA
  • 14 days ago
  • Boston, MA
  • 14 days ago

Vanderweil Engineers is a nationally recognized, top-ranked engineering firm specializing in MEP/FP and technology services. For 75 years, we've delivered innovative solutions across diverse...

Hybrid

Associate, Customer Service Technical Support Administrator

  • Pearson
  • Boston, MA
  • 14 days ago
  • Boston, MA
  • 14 days ago

Company Summary** **:** At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning...

Remote Full Time

Test Equipment Technical Support Lead, Sustainment

  • RTX
  • Tewksbury, MA
  • 14 days ago
  • Tewksbury, MA
  • 14 days ago

Date Posted: 2026-01-16 Country: United States of America Location: US-MA-TEWKSBURY-TB4 ~ 836 North St ~ INNOVATION BLDG Position Role Type: Unspecified U.S. Citizen, U.S. Person, or Immigration...

Hybrid

IT Support Technician I (Intern)

  • Work and Learn Indiana
  • Greenfield, MA
  • 15 days ago
  • Greenfield, MA
  • 15 days ago

Basic working knowledge of Windows operating systems. Familiarity with Microsoft 365, email clients, and common business applications....

Hybrid Internship

IT Desktop Support- Boston,Massachusetts, USA (Dispatch/On Demand)

  • Axiom Technologies
  • Boston, MA
  • 15 days ago
  • Boston, MA
  • 15 days ago

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com. We are...

Hybrid

Technical Support Engineer

  • vaisalaoyj
  • Boston, MA
  • 17 days ago
  • Boston, MA
  • 17 days ago

Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy...

Remote

Helpdesk Specialist

  • Probely
  • Boston, MA
  • 20 days ago
  • Boston, MA
  • 20 days ago

Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform...

Remote

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Help Desk Analyst Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Cybersecurity Analyst
Get started in the exciting field of Cybersecurity with this IBM Cybersecurity Analyst Professional Certificate! Here you will learn all the important skills you need in order to become a...
AI in Healthcare. Hype or Help?
Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...

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Salary for Help Desk Analyst Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Massachusetts offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Massachusetts
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%