Help Desk Analyst Remote & Hybrid Only Jobs in Massachusetts

1-15 of 39 Jobs

Technical Support Analyst

  • Fast Switch, Ltd.
  • Waltham, MA
  • 9 hours ago
  • Waltham, MA
  • 9 hours ago

Technical Support Analyst Location: Waltham, Massachusetts Remote: Hybrid Type: Contract Job #61635 Salary: $20.00 - $26.00 Per Hour Technical Support Analyst Are you passionate about IT and enjoy...

Hybrid

Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote)

  • Capital One
  • Boston, MA
  • 10 hours ago
  • Boston, MA
  • 10 hours ago

Capital One Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote) Boston, MA Apply Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote)...

Remote

Lead Support Engineer

  • Wegmans
  • Waltham, MA
  • 2 days ago
  • Waltham, MA
  • 2 days ago

Wolters Kluwer Keyword Location Search view all jobs Lead Support Engineer - Data Center Harrisburg, PA Posted yesterday Apply Now This is a Hybrid working from a Wolters Kluwer office and will...

Hybrid

IT Support & Service Desktop Technician

  • Liaison International
  • Brighton, MA
  • 4 days ago
  • Brighton, MA
  • 4 days ago

At Liaison, we've helped higher education institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS),...

Hybrid

Technical Support Specialist, Interoperability

  • MEDITECH
  • MA
  • 5 days ago
  • MA
  • 5 days ago

Apply Job Type Full-time Description Technical Support Specialists, Interoperability are responsible for implementing, updating, and supporting MEDITECH customers and the various interfaces we use...

Remote

Sales Support Engineer

  • Siemens Corporation
  • Boston, MA
  • 5 days ago
  • Boston, MA
  • 5 days ago

Job ID 500718 Posted since 30-Mar-2026 Organization Smart Infrastructure Field of work Sales Company Siemens Industry, Inc. Experience level Experienced Professional Job type Full-time Work mode...

Hybrid

Service Desk Agent

  • Boston, MA
  • 7 days ago
  • Boston, MA
  • 7 days ago

About the Operational Services Division (OSD) The Operational Services Division (OSD) enables state government to obtain the goods and services it needs to serve the people of Massachusetts. OSD...

Hybrid

Service Desk Agent

  • Massachusetts Executive Office of Health and Human Services
  • Boston, MA
  • 7 days ago
  • Boston, MA
  • 7 days ago

About the Operational Services Division (OSD) The Operational Services Division (OSD) enables state government to obtain the goods and services it needs to serve the people of Massachusetts. OSD...

Hybrid

SERVICE DESK SPECIALIST I, IS&T IT Help Center

  • Boston University
  • Boston, MA
  • 9 days ago
  • Boston, MA
  • 9 days ago

Technical Skills: Experience with using and diagnosing both Windows and Mac supported Operating Systems required. Must have the ability to troubleshoot software and network issues....

Remote

Desktop Support Technician

  • FH Cann & Associates Inc.
  • North Andover, MA
  • 10 days ago
  • North Andover, MA
  • 10 days ago

Install, configure, and maintain desktop operating systems and applications for employees....

Remote

Helpdesk Engineer II

  • Workhuman
  • Framingham, MA
  • 10 days ago
  • Framingham, MA
  • 10 days ago

** This is a hybrid role which requires at least 3 days a week onsite ( sometimes 5) in our (brand new!) Framingham, MA office** **Applicants must have valid permanent work authorization in the...

Hybrid

AWS Cloud Operation and Support Engineer

  • Systems Engineering Solutions Corporation
  • Boston, MA
  • 14 days ago
  • Boston, MA
  • 14 days ago

Systems Engineering Solutions Corporation AWS Cloud Operation and Support Engineer Hanscom Air Force Base, MA Apply Program Description: This role supports the U.S. Air Force Cloud One...

Hybrid

Senior IT Support Associate

  • Atlantic Group
  • Boston, MA
  • 16 days ago
  • Boston, MA
  • 16 days ago

Job Overview - Senior IT Support Associate Compensation: $90,000 - $120,000/year + bonus Location: Boston, MA Schedule: Monday to Friday (Hybrid) Atlantic Group is hiring a Senior IT Support...

Hybrid

Exchange & Copilot Operations Support Engineer

  • CVS Health
  • MA
  • 16 days ago
  • MA
  • 16 days ago

CVS Health Exchange & Copilot Operations Support Engineer Work At Home, MA Apply We're building a world of health around every individual shaping a more connected, convenient and compassionate...

Remote

Technical Support Analyst

  • Kforce Technology Staffing
  • Springfield, MA
  • 16 days ago
  • Springfield, MA
  • 16 days ago

Kforce's client in Springfield, MA is seeking a Technical Support Analyst to join their team. This role is three days onsite, with two days of work from home, and is focused on answering inbound...

Remote

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Help Desk Analyst Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
AI in Healthcare. Hype or Help?
Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...
Cybersecurity Analyst
Get started in the exciting field of Cybersecurity with this IBM Cybersecurity Analyst Professional Certificate! Here you will learn all the important skills you need in order to become a...

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Salary for Help Desk Analyst Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Massachusetts offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Massachusetts
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%