Help Desk Analyst Jobs in Massachusetts

1-15 of 136 Jobs

Lead Technical Support Spec

  • Houghton Mifflin Harcourt
  • Boston, MA
  • 14 hours ago
  • Boston, MA
  • 14 hours ago

Job Title: Lead Technical Support Specialist Location: Hybrid, Boston Who We Are HMH is a learning technology company committed to delivering connected solutions that engage learners, empower...

In Person

M365 Support Engineer - SE 26-00202

  • Compu-Vision Consulting, Inc.
  • Boston, MA
  • 14 hours ago
  • Boston, MA
  • 14 hours ago

M365 Support Engineer Location: Boston, MA (Hybrid role) (Need local MA state candidates only) Duration: 12 Months (Contract) Overview Client is seeking an experienced M365 Support Engineer to...

In Person

Desktop support

  • Judge Group, Inc.
  • Mansfield, MA
  • 14 hours ago
  • Mansfield, MA
  • 14 hours ago

Location: Mansfield Center, MA Salary: $17.00 USD Hourly - $21.00 USD Hourly Description: Job Details: Job Role: L2 Deskside Support Technician Location: Tewksbury, MA Duration: 6+ Months Contract...

In Person

Summer 2026 Intern - Desktop Support (Onsite)

  • RTX
  • Cambridge, MA
  • 21 hours ago
  • Cambridge, MA
  • 21 hours ago

Date Posted: 2026-01-12 Country: United States of America Location: MA105: BBN Headquarters 10 Moulton Street, Cambridge, MA, 02138 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or...

In Person Internship

Computer Technician

  • Eversource Energy
  • Boston, MA
  • 21 hours ago
  • Boston, MA
  • 21 hours ago

The Field Service function is generally responsible for installing devices such as PCs, terminals, printers, controllers, microcomputers, modems and PC operating system software....

In Person

Technical Support Analyst

  • Visionaire Partners
  • Brookline, MA
  • 1 day ago
  • Brookline, MA
  • 1 day ago

IT Support Specialist (Contract-to-Hire) Great opportunity to join a fast-paced technology environment where you ll provide hands-on support and build strong relationships across the organization....

In Person

Help Desk Analyst

  • Brighton Marine
  • Brighton, MA
  • 1 day ago
  • Brighton, MA
  • 1 day ago

Position Summary The Help Desk Analyst is a trusted technology partner responsible for independently supporting staff and mission-critical systems across Brighton Marine....

In Person

13090 Microsoft 365 Copilot Enablement Specialist (Help Desk)

  • RightStaff, Inc.
  • Acton, MA
  • 1 day ago
  • Acton, MA
  • 1 day ago

13090 Microsoft 365 Copilot Enablement Specialist ( Desk) Our client in Acton, Massachusetts is seeking a Microsoft 365 Copilot Enablement Specialist to serve as a front-line Desk resource focused...

In Person

Technical Support Engineer 3

  • Onto Innovation Inc-US
  • Wilmington, MA
  • 1 day ago
  • Wilmington, MA
  • 1 day ago

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale...

In Person

Helpdesk Specialist

  • Probely
  • Boston, MA
  • 1 day ago
  • Boston, MA
  • 1 day ago

Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform...

Remote

SailPoint Technical Support Lead Engineer, Assistant Vice President

  • State Street
  • Quincy, MA
  • 1 day ago
  • Quincy, MA
  • 1 day ago

Knowledge of Linux and Windows operating system, Powershell, and Shell Scripts. Direct Client Experience, including working with client teams in an on-site and offshore model....

Hybrid

Support Engineer II

  • Insight Global
  • Westborough, MA
  • 1 day ago
  • Westborough, MA
  • 1 day ago

We are looking for a technician for 6 months that can come in and support an Engineer developing a manufacturing test process for a Mechatronics machine that inducts and labels packages. This test...

In Person

Systems Support Engineer

  • Akkodis
  • Waltham, MA
  • 2 days ago
  • Waltham, MA
  • 2 days ago

Akkodis is seeking a Systems Support Engineer for a Contract job with a client in Waltham, MA. The ideal candidate must have strong experience in providing technical support for serialization...

In Person

Tech Support Specialist

  • North Chelmsford, MA
  • 3 days ago
  • North Chelmsford, MA
  • 3 days ago

CourtSmart is the leader in courtroom recording, AV, and AI technology. We design and install advanced and secured audio/video recording and AI systems. Our technology employs Ai in the Judicial...

In Person Contract

CRM Support Specialist

  • Commonwealth Financial
  • Waltham, MA
  • 3 days ago
  • Waltham, MA
  • 3 days ago

Overview If you're looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k)...

Hybrid

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Help Desk Analyst Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Data Analyst
This eight-course Professional Certificate from IBM prepares you with job-ready skills for an entry level data analyst role. Position yourself competitively and power your data analyst career for...
Cybersecurity Analyst
Get started in the exciting field of Cybersecurity with this IBM Cybersecurity Analyst Professional Certificate! Here you will learn all the important skills you need in order to become a...

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Salary for Help Desk Analyst Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Massachusetts offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Massachusetts
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%