Help Desk Analyst Jobs in Maryland
Call Center/Help Desk Support-Tier 1
- The Maryland-National Capital Park & Planning Commission
- Riverdale, MD
- 1 hour ago
- Riverdale, MD
- 1 hour ago
The Management Services Division is seeking Help Desk Support Staff to provide customer service through phone calls and emails for our internal and external customers....
Hybridsystems and common desktop applications Familiarity with mobile device support, especially iPads and iPhones Basic knowledge of networking concepts (preferred but not required) Strong communication...
In PersonSystem Support Specialist (Electro-Mechanical with PLC Experience)
- News Corporation
- Silver Spring, MD
- 11 hours ago
- Silver Spring, MD
- 11 hours ago
Provide PC support including Windows operating system and basic networking. Have the willingness and ability to work nights, weekends, and holidays....
In PersonTitle: Service Desk Technician Department: Technology Support Services Campus Location: Arnold/Main Campus Salary Range: $23.98 - $29.97 Work Mode: This position requires regular in-person...
In PersonOracle Cloud Operations and Maintenance Support Specialist - Payroll Module
- Deloitte
- Baltimore, MD
- 1 day ago
- Baltimore, MD
- 1 day ago
Position Summary Our Deloitte Human Capital team helps organizations create value through people performance. We work with clients to reimagine work, the workforce, and the workplace across the...
In PersonOracle HCM AMS Operations and Maintenance Support Specialist - Benefits Module
- Deloitte
- Baltimore, MD
- 1 day ago
- Baltimore, MD
- 1 day ago
Position Summary Our Deloitte Human Capital team helps organizations create value through people performance. We work with clients to reimagine work, the workforce, and the workplace across the...
In PersonExperience in Operating systems (Windows/Linux/UNIX) administration and troubleshooting. Strong experience working as a full-time software developer in Java, C/C++....
In PersonHighPoint Careers - Tier 1 Help Desk
- HighPoint Global
- Baltimore, MD
- 1 day ago
- Baltimore, MD
- 1 day ago
May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems....
In PersonCloud Customer Support Engineer (MD)
- ASM Research, Inc
- Fort Meade, MD
- 2 days ago
- Fort Meade, MD
- 2 days ago
Cloud Customer Support Engineer (MD) We are seeking an experienced Customer Support Engineer to join our Microsoft operations team supporting critical government cloud environments. This role...
In PersonCloud Customer Support Specialist (MD)
- ASM Research, Inc
- Fort Meade, MD
- 2 days ago
- Fort Meade, MD
- 2 days ago
Cloud Customer Support Specialist (MD) We are seeking a Customer Support Specialist to join our Microsoft operations team supporting critical government cloud environments. This role combines...
In PersonSystems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams * Applies standard methodology, techniques, procedures and criteria. * Ability...
In PersonCloud Support Engineer I (MD-1G) Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain...
In PersonSystems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams * Applies standard methodology, techniques, procedures and criteria. * Ability...
In PersonFamiliarity with Windows Operating Systems and the Microsoft Office 365 suite....
In PersonRequired Skills & Competencies Working knowledge of Windows 11 desktop operating systems. Basic understanding of desktop hardware components, peripherals, and printers....
In PersonDemographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Maryland
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Software Installation
- TeamViewer
- Remote Support
- Systems Center Configuration Manager
- Hardware Support
- Virus Removal
- Windows 10
- DNS
- VPN
- LAN
- DHCP
- Windows 7
- Technical Troubleshooting
- TCP/IP
- Windows Server
- IT Service Management
- Network Administration
- VoIP
- Windows OS
- Application Support
- MacOS
- Computer Science
- Operating Systems
- Mobile Device Management
- IT Support
- Apple iOS
- ServiceNow
- Help Desk Support
- ITIL
- Customer Support
- Mac Skills
- Microsoft Office 365
- Installation
- Resolution
- Microsoft Active Directory
- Customer Satisfaction
- Onboarding
- Information Technology
- Artificial Intelligence
- Technical Support
- Engineering
- Microsoft Windows
- Written Communication
- Networking
- Prioritizing
- Troubleshooting
- Collaboration
- Documentation
- Inventory Management
- Reporting
- Telephone Skills
- Employee Development
- Flexibility
- Research Skills
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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