Customer Service Trainer Jobs in Maryland
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Customer Service Trainer jobs in Maryland edit
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Local
National
6,176,902
140,318
Customer Service Trainer Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Relationship Management
Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM. Customer Relationship Management, also known as CRM, helps businesses...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Salary for Customer Service Trainer Jobs in Maryland
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Customer Service Trainer positions.
Highest Education Level
Customer Service Trainers in Maryland offer the following education background
Bachelor's Degree
34.1%
High School or GED
21.2%
Associate's Degree
16.3%
Vocational Degree or Certification
11.1%
Master's Degree
10.8%
Some College
4.6%
Doctorate Degree
1.1%
Some High School
0.8%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Trainers in Maryland
2-4 years
37.1%
4-6 years
37.1%
Less than 1 year
5.7%
1-2 years
5.7%
10+ years
5.7%
6-8 years
5.7%
None
2.9%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Trainer position
- Call Center Experience
- New Hire Training
- Financial Services
- Claims
- Complaint Resolution
- Customer Satisfaction
- Accounts Receivable
- Energetic
- Collections
- Customer Relationship Management
- High School Diploma
- Microsoft Outlook
- Auditing
- Collaboration
- Process Improvement
- Decision Making
- Documentation
- Driving
- Investigation
- Coaching
- Quality Assurance
- Microsoft PowerPoint
- Mentoring
- Policy Development
- Multitasking
- Flexibility
- Team Building
- Bachelor's Degree
- Microsoft Office
- Bilingual
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills