Customer Service Representative Jobs in Franklin, MA

1-15 of 280 Jobs

Customer Service Associate

  • Raising Cane's
  • Worcester, MA (23 miles from Franklin, MA)
  • 16 days ago
  • Worcester, MA (23 miles from Franklin, MA)
  • 16 days ago

Starting hiring pay at: $ 17.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Client Services Associate

  • Fidelity Investments
  • Smithfield, RI (14 miles from Franklin, MA)
  • 60+ days ago
  • Smithfield, RI (14 miles from Franklin, MA)
  • 60+ days ago

Is it time to make new investments into your career? Join a team that's an industry leader in innovation and invests in you with key product and service offerings, groundbreaking technology, and a...

Hybrid

Customer Service Associate - Restaurant Image

  • Raising Cane's
  • Framingham, MA (16 miles from Franklin, MA)
  • 23 days ago
  • Framingham, MA (16 miles from Franklin, MA)
  • 23 days ago

Starting hiring pay at: $ 17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

In Person

Customer Service Associate - Morning & Lunch Shift

  • Raising Cane's
  • Marlborough, MA (19 miles from Franklin, MA)
  • 45+ days ago
  • Marlborough, MA (19 miles from Franklin, MA)
  • 45+ days ago

Starting hiring pay at: $ 17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

In Person

Retail Customer Service Associate Full Time

  • BJ's Wholesale Club
  • Northborough, MA (20 miles from Franklin, MA)
  • 13 days ago
  • Northborough, MA (20 miles from Franklin, MA)
  • 13 days ago

A World-Class Team BJs Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work...

In Person Full Time

Retail Customer Service Associate Part Time

  • BJ's Wholesale Club
  • Northborough, MA (20 miles from Franklin, MA)
  • 45+ days ago
  • Northborough, MA (20 miles from Franklin, MA)
  • 45+ days ago

A World-Class Team BJs Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work...

In Person Part Time

Transfer Agency Client Services Associate, Associate

  • State Street Corporation
  • Quincy, MA (23 miles from Franklin, MA)
  • 7 hours ago
  • Quincy, MA (23 miles from Franklin, MA)
  • 7 hours ago

Who we are looking for The ideal candidate should have financial service experience and the ability to manage multiple tasks in a fast-paced and dynamic environment. Why this role is important to...

In Person

Spring 2026 Customer Service Assistant (Work Study)

  • Bridgewater State College
  • Bridgewater, MA (23 miles from Franklin, MA)
  • 11 hours ago
  • Bridgewater, MA (23 miles from Franklin, MA)
  • 11 hours ago

BSU's Fitness Center is available to currently enrolled BSU students, faculty, staff, and alumni. The Fitness Center's Customer Service Assistant will be responsible for: Handling all aspects of...

In Person

Customer Service Associate I

  • Dollar Tree
  • Hyde Park, MA (18 miles from Franklin, MA)
  • 11 hours ago
  • Hyde Park, MA (18 miles from Franklin, MA)
  • 11 hours ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

In Person Part Time

Bilingual Customer Service Specialist (Spanish)- Multi Store

  • Sherwin-Williams
  • Newton Center, MA (19 miles from Franklin, MA)
  • 12 hours ago
  • Newton Center, MA (19 miles from Franklin, MA)
  • 12 hours ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

In Person

Customer Service Engineer I

  • Eversource
  • Westwood, MA (14 miles from Franklin, MA)
  • 12 hours ago
  • Westwood, MA (14 miles from Franklin, MA)
  • 12 hours ago

Customer Service Engineer I 11/21/2025 Locations: Westwood, Massachusetts Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration...

In Person

Seasonal Part Time Customer Service

  • David's Bridal
  • Westwood, MA (14 miles from Franklin, MA)
  • 1 day ago
  • Westwood, MA (14 miles from Franklin, MA)
  • 1 day ago

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent...

In Person Part Time

Transfer Agency Client Services Associate, Associate 2

  • State Street
  • Quincy, MA (23 miles from Franklin, MA)
  • 1 day ago
  • Quincy, MA (23 miles from Franklin, MA)
  • 1 day ago

Who we are looking for The ideal candidate should have financial service experience and the ability to manage multiple tasks in a fast-paced and dynamic environment. Why this role is important to...

In Person

Alterations Customer Service Representative

  • David's Bridal
  • Westwood, MA (14 miles from Franklin, MA)
  • 1 day ago
  • Westwood, MA (14 miles from Franklin, MA)
  • 1 day ago

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer...

In Person Part Time

Customer Service Associate - Temporary

  • Walgreens
  • Worcester, MA (23 miles from Franklin, MA)
  • 1 day ago
  • Worcester, MA (23 miles from Franklin, MA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

In Person Temporary

Demographic Data for Franklin, MA

Moving to Franklin, MA? Find some basic demographic data about Franklin, MA below.


Local
National
33,261
857
Medium

Customer Service Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Franklin, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Highest Education Level

Customer Service Representatives in Franklin, MA offer the following education background
Bachelor's Degree
31.3%
High School or GED
26.6%
Associate's Degree
16.3%
Vocational Degree or Certification
12.9%
Master's Degree
8.1%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Franklin, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%