Customer Service Manager Jobs in Massachusetts

1-15 of 172 Jobs

Customer Service Manager

  • Somerville, MA
  • 5 days ago
  • Somerville, MA
  • 5 days ago

We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success....

Small Business Client Service Manager

  • Northborough, MA
  • 25 days ago
  • Northborough, MA
  • 25 days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Client Service Manager Trainee - Achieve July 2025

  • Norwell, MA
  • 26 days ago
  • Norwell, MA
  • 26 days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Senior Client Service Manager

  • Norwell, MA
  • 30+ days ago
  • Norwell, MA
  • 30+ days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Personal Lines Client Service Manager

  • Northborough, MA
  • 30+ days ago
  • Northborough, MA
  • 30+ days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store...

Closing Part Time Customer Experience Manager

  • Boston, MA
  • 16 hours ago
  • Boston, MA
  • 16 hours ago

Store - BOS-WAREHAM, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

Consumer & Business Banking Senior Relationship Banker, New Bedford, MA

  • New Bedford, MA
  • 16 hours ago
  • New Bedford, MA
  • 16 hours ago

Strong financial acumen with a general knowledge of consumer and small business products, and lending. Proven track record in sales and cross-selling products and services....

Client Service Coordinator - 005314

  • North Attleboro, MA
  • 17 hours ago
  • North Attleboro, MA
  • 17 hours ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...

Retail Customer Service Supervisor

  • Danvers, MA
  • 19 hours ago
  • Danvers, MA
  • 19 hours ago

PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed...

Director, Client Service Risk - Global Digital and AI Risk

  • Boston, MA
  • 19 hours ago
  • Boston, MA
  • 19 hours ago

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your...

Relationship Banker II (Ozark Corners Branch)

  • Springfield, MA
  • 1 day ago
  • Springfield, MA
  • 1 day ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Relationship Banker, Brookline, MA

  • Pepperell, MA
  • 1 day ago
  • Pepperell, MA
  • 1 day ago

Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment....

Relationship Banker - Charles River Plaza Financial Center

  • Boston, MA
  • 1 day ago
  • Boston, MA
  • 1 day ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

Technical Customer Success Manager

  • Boston, MA
  • 1 day ago
  • Boston, MA
  • 1 day ago

The application window is expected to close on: 6/27/25. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. The preferred work...

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service Career Guide: From Agent to Manager
This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...

Salary for Customer Service Manager Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Massachusetts offer the following education background
Bachelor's Degree
35.2%
High School or GED
23.5%
Associate's Degree
14.6%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Massachusetts
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%