Customer Service Manager Jobs in Massachusetts

1-15 of 201 Jobs

Customer Service Manager

  • Whole Foods Market
  • Shrewsbury, MA
  • 11 hours ago
  • Shrewsbury, MA
  • 11 hours ago

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...

In Person

Customer Experience Manager- Strategy & Insights

  • TD Bank
  • Boston, MA
  • 15 hours ago
  • Boston, MA
  • 15 hours ago

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $91,000 - $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all...

In Person

Customer Experience Manager

  • Michaels Stores
  • Stoneham, MA
  • 15 hours ago
  • Stoneham, MA
  • 15 hours ago

Store - BOS-STONEHAM, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

In Person

Customer Success Manager

  • Validity
  • Boston, MA
  • 1 day ago
  • Boston, MA
  • 1 day ago

About the Role Validity is looking for a Customer Success Manager to join our team in our Boston, MA office. The CSM is responsible for creating and nurturing relationships with a set of customers...

Hybrid

Benefits Customer Service Coordinator (50k-90k per year)

  • Professional Careers
  • Newburyport, MA
  • 1 day ago
  • Newburyport, MA
  • 1 day ago

We're looking for candidates with great customer service skills to fill our Remote Customer Service role This role is entirely remote and offers full-time/Part time hours with flexibility. We are...

Remote

Client Service Manager

  • MFS Investment Management
  • Boston, MA
  • 1 day ago
  • Boston, MA
  • 1 day ago

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put...

Hybrid

Customer Service Coordinator I

  • Tufts Medicine
  • Lowell, MA
  • 1 day ago
  • Lowell, MA
  • 1 day ago

Job Profile Summary This role focuses on performing activities associated with evaluating, developing, recommending, implementing, and carrying out the policies and procedures related to the...

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Supervisor Customer Service - BOS

  • Southwest Airlines
  • East Boston, MA
  • 1 day ago
  • East Boston, MA
  • 1 day ago

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and...

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Relationship Banker III - Orleans

  • Cape Cod Five Cents Savings
  • Orleans, MA
  • 1 day ago
  • Orleans, MA
  • 1 day ago

Banking Center location....

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Customer Service Manager- Monson

  • Bozzutos Inc.
  • Monson, MA
  • 2 days ago
  • Monson, MA
  • 2 days ago

Position Overview: As the Customer Service Manager you will lead and oversee the customer service team, ensuring exceptional service delivery and customer satisfaction....

In Person

Supervisor Customer Service - BOS

  • Southwest
  • Boston, MA
  • 2 days ago
  • Boston, MA
  • 2 days ago

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and...

In Person

Relationship Banker, Stadium Plaza, Lowell, MA Lowell, MA, USA

  • Santander
  • Lowell, MA
  • 2 days ago
  • Lowell, MA
  • 2 days ago

(OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening...

In Person

Customer Service Supervisor

  • Floor and Decor Outlets of America, Inc.
  • Boston, MA
  • 2 days ago
  • Boston, MA
  • 2 days ago

Customer Service Supervisor Dorchester, MA Job Details $16.85 - $25.00 an hour 8 hours ago Benefits Employee stock purchase plan Paid holidays Health insurance Dental insurance Paid time off...

In Person

Relationship Banker, Hyannis, MA Hyannis, MA, USA

  • Santander
  • Barnstable, MA
  • 2 days ago
  • Barnstable, MA
  • 2 days ago

(OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening...

In Person

Relationship Banker lll

  • Cape Cod Five Cents Savings Bank
  • Barnstable, MA
  • 2 days ago
  • Barnstable, MA
  • 2 days ago

s customers assisting them with daily transactions, inquiries, problem resolution & banking transactions at a full-service Cape Cod 5 Retail Banking Center location....

In Person

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Manager Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Massachusetts offer the following education background
Bachelor's Degree
35.6%
High School or GED
23.1%
Associate's Degree
14.6%
Master's Degree
12.1%
Vocational Degree or Certification
11.0%
Some College
2.0%
Doctorate Degree
0.9%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Massachusetts
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%