Customer Service Manager Jobs in Massachusetts

1-15 of 155 Jobs
Smyth Companies

CUSTOMER SERVICE MANAGER

We are seeking a talented, motivated, and service-minded individual to join the Customer Service team as a Customer Service Manager in our Wilmington, MA location....

Customer Service Lead

  • Weymouth, MA
  • 16 hours ago
  • Weymouth, MA
  • 16 hours ago

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Senior Client Service Manager, AOA Client Service

  • Boston, MA
  • 1 day ago
  • Boston, MA
  • 1 day ago

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud...

Relationship Banker, Waltham-Moody and Main Branch, Waltham, MA

  • Waltham, MA
  • 1 day ago
  • Waltham, MA
  • 1 day ago

(OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening...

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Relationship Banker I (Swansea)

  • Swansea, MA
  • 1 day ago
  • Swansea, MA
  • 1 day ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Consumer & Business Banking Senior Relationship Banker, Falmouth, MA

  • Barnstable, MA
  • 2 days ago
  • Barnstable, MA
  • 2 days ago

Req Skills and Abilities: Strong financial acumen; general knowledge of consumer and small business products, and small business lending Motivated to help people achieve financial goals Exceptional...

Client Services Manager, Assistive Care

  • Barnstable, MA
  • 2 days ago
  • Barnstable, MA
  • 2 days ago

BAYADA Home Health Care is currently seeking a Client Services Manager in our Assistive Home Care office in Hyannis, MA. If you are looking for an exciting career opportunity in a growing...

Customer Experience Manager

  • Dorchester, MA
  • 2 days ago
  • Dorchester, MA
  • 2 days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...

Relationship Banker - Somerville Assembly Row

  • Somerville, MA
  • 2 days ago
  • Somerville, MA
  • 2 days ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Region Relationship Banker I

  • Taunton, MA
  • 2 days ago
  • Taunton, MA
  • 2 days ago

Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions Expected to achieve/ exceed both individual and team goals in sales, service, and operations...

Customer Relations Manager

  • Worcester, MA
  • 2 days ago
  • Worcester, MA
  • 2 days ago

Originator (MLO) with the Nationwide Mortgage Licensing System & Registry (NMLS) is required INDEPENDENT ACTION Performs work independently within scope of established guidelines and practices....

Relationship Banker - Wellesley Linden Street Financial Center

  • Wellesley, MA
  • 2 days ago
  • Wellesley, MA
  • 2 days ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

Relationship Banker - Dedham Financial Center

  • Dedham, MA
  • 2 days ago
  • Dedham, MA
  • 2 days ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service Career Guide: From Agent to Manager
This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...

Salary for Customer Service Manager Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Massachusetts offer the following education background
Bachelor's Degree
35.3%
High School or GED
23.5%
Associate's Degree
14.7%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Massachusetts
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%