Customer Service Manager Jobs in Massachusetts

1-15 of 161 Jobs

Customer Service Manager

  • Stop & Shop
  • Marstons Mills, MA
  • 11 days ago
  • Marstons Mills, MA
  • 11 days ago

We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success....

In Person

Customer Experience Manager

  • Five Below
  • Chicopee, MA
  • 2 hours ago
  • Chicopee, MA
  • 2 hours ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...

In Person

Customer Experience Manager - Victorias Secret - Copley Place - Boston, MA

  • Victoria's Secret
  • Boston, MA
  • 2 hours ago
  • Boston, MA
  • 2 hours ago

CUSTOMER EXPERIENCE MANAGER - VICTORIA'S SECRET - COPLEY PLACE - BOSTON, MA Brand: Victoria's Secret Location: Boston, MA, US Job Area: Store: Management Employment type: Full-time Job ID: 04FHN...

In Person

Customer Experience Manager

  • Maven AGI
  • Boston, MA
  • 8 hours ago
  • Boston, MA
  • 8 hours ago

Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot,...

In Person

Customer Experience Manager - Victoria's Secret - Copley Place - Boston, MA

  • Victoria's Secret
  • Boston, MA
  • 8 hours ago
  • Boston, MA
  • 8 hours ago

A Victorias Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store...

In Person

Relationship Banker, Haverhill, MA

  • Santander Consumer Usa Inc.
  • Haverhill, MA
  • 20 hours ago
  • Haverhill, MA
  • 20 hours ago

(OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening...

In Person

Client Services Manager

  • Vaco LLC
  • Boston, MA
  • 1 day ago
  • Boston, MA
  • 1 day ago

Job Description: Welcome to Vaco - an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings. Since...

Hybrid

Relationship Banker - New Bedford, MA Relationship Banker - New Bedford, MA

  • JPMorgan Chase
  • New Bedford, MA
  • 2 days ago
  • New Bedford, MA
  • 2 days ago

Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

In Person

Bilingual Client Service Coordinator

  • Community Servings
  • Boston, MA
  • 3 days ago
  • Boston, MA
  • 3 days ago

Community Servings' mission is to actively engage the community to provide medically tailored, nutritious, scratch-made meals to chronically and critically ill individuals and their families. In...

In Person

Customer Service Manager

  • Hobby Lobby Stores
  • Barnstable, MA
  • 3 days ago
  • Barnstable, MA
  • 3 days ago

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....

In Person

Customer Service Manager

  • Hobby Lobby
  • Hyannis, MA
  • 3 days ago
  • Hyannis, MA
  • 3 days ago

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....

In Person

Customer Service Supervisor - Part Time

  • Whole Foods Market
  • Lynnfield, MA
  • 3 days ago
  • Lynnfield, MA
  • 3 days ago

Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to...

In Person Part Time

Customer Service Supervisor - Full Time

  • Whole Foods Market
  • Lynnfield, MA
  • 3 days ago
  • Lynnfield, MA
  • 3 days ago

Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to...

In Person Full Time

Relationship Banker - Westford, MA Westford, MA, USA

  • JPMorgan Chase & Co.
  • Westford, MA
  • 4 days ago
  • Westford, MA
  • 4 days ago

Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

In Person

Relationship Banker, Brockton, MA Brockton, MA, USA

  • Santander
  • Brockton, MA
  • 4 days ago
  • Brockton, MA
  • 4 days ago

(OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening...

In Person

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Manager Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Massachusetts offer the following education background
Bachelor's Degree
35.6%
High School or GED
23.1%
Associate's Degree
14.6%
Master's Degree
12.1%
Vocational Degree or Certification
11.0%
Some College
2.0%
Doctorate Degree
0.9%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Massachusetts
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%