Customer Service Analyst Jobs in Rochester, MI
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1 Jobs
Data Analyst (Call Center Forecasting)
- Gtech Services
- Warren, MI (16 miles from Rochester, MI)
- 21 days ago
- Warren, MI (16 miles from Rochester, MI)
- 21 days ago
Center experience Apply Now The perfect fit is one click away....
In PersonDemographic Data for Rochester, MI
Moving to Rochester, MI? Find some basic demographic data about Rochester, MI below.
Local
National
104,669
2,693
Medium/Lg
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Salary for Customer Service Analyst Jobs in Rochester, MI
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Customer Service Analysts in Rochester, MI offer the following education background
Bachelor's Degree
37.0%
High School or GED
20.3%
Associate's Degree
15.7%
Vocational Degree or Certification
11.5%
Master's Degree
10.7%
Some College
3.3%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Rochester, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Systems Center Configuration Manager
- Escalation Management
- Workforce Management
- IT Support
- Zendesk
- Call Center Experience
- Inbound
- Help Desk Support
- Printing
- Retail Sales
- Spreadsheets
- Resolution
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Problem Resolution
- Technical Support
- Administrative Skills
- Scanning
- Energetic
- Retail
- Finance
- Inbound/Outbound Calling
- Analytical Skills
- High School Diploma
- Salesforce
- Customer Relationship Management
- Procurement
- Billing
- Auditing
- Written Communication
- Troubleshooting
- Customer Relations
- Collaboration
- Documentation
- Verbal Communication
- Investigation
- Punctual
- Inventory Management
- Microsoft PowerPoint
- Filing
- Research Skills
- Sales
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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