Call Center Representative Jobs in Rochester, MI

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Schrieber Organization

Entry - Level Benefits Advisor ( Remote )

Are you passionate about delivering top-tier customer service while achieving high-impact sales goals—all from the comfort of your home? Join our dynamic and growing team at Globe Life: American...

Remote
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Schrieber Organization

Virtual Life Insurance Sales Representative ( Remote )

(Bonus points for experience in sales, athletics, service industries,student government or leadership. Bilingual candidates encouraged to apply.) We’ve Got Your Back Not licensed yet?...

Remote

Loan Specialist - Call Center

  • Qualfon
  • Highland Park, MI (21 miles from Rochester, MI)
  • 1 day ago
  • Highland Park, MI (21 miles from Rochester, MI)
  • 1 day ago

. • 2 consistent years of call center experience preferred. • Minimum 1 year of experience in conflict resolution and documentation, including researching and resolving customer concerns. • High School...

In Person

Contact Center Agent Tier 2 Farmington Hills, MI, USA

  • Comerica
  • Farmington Hills, MI (20 miles from Rochester, MI)
  • 2 days ago
  • Farmington Hills, MI (20 miles from Rochester, MI)
  • 2 days ago

Contact Center Agent Tier 2Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by meeting or exceeding customer...

In Person

Call Center Specialist

  • Qualfon
  • Highland Park, MI (21 miles from Rochester, MI)
  • 13 days ago
  • Highland Park, MI (21 miles from Rochester, MI)
  • 13 days ago

OVERVIEW Job description Qualfon, is seeking experienced Call Center Professionals who aspire to obtain an Insurance License (Personal Lines or Property & Casualty). This seasonal opportunity is...

In Person

Call Center Agent - Non-Clinical

  • Dermatologists of Central States
  • Clinton Township, MI (16 miles from Rochester, MI)
  • 30+ days ago
  • Clinton Township, MI (16 miles from Rochester, MI)
  • 30+ days ago

Call center experience and web-based scheduling are a plus. Ability to communicate effectively on the telephone....

In Person

Contact Center Agent Tier 2

  • Comerica
  • Farmington Hills, MI (20 miles from Rochester, MI)
  • 30+ days ago
  • Farmington Hills, MI (20 miles from Rochester, MI)
  • 30+ days ago

Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by meeting or exceeding customer satisfaction goals,...

In Person

Call Center Agent

  • Pinnacle GI Partners
  • Rochester, MI
  • 60+ days ago
  • Rochester, MI
  • 60+ days ago

Job Type: FT40 Pay: starting $17ph Schedule: Mon-Friday, no nights or weekends Shift: General 8/hr shift (Shift times will vary with department schedules) Pinnacle GI Partners values the...

In Person

Client Support Specialist - Greater Detroit, MI Area (REMOTE)

  • Fidelity Investments
  • Farmington Hills, MI (20 miles from Rochester, MI)
  • 90+ days ago
  • Farmington Hills, MI (20 miles from Rochester, MI)
  • 90+ days ago

Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...

In Person

BELFOR Contact Central - Call Center Agent

  • Belfor
  • Birmingham, MI (13 miles from Rochester, MI)
  • 90+ days ago
  • Birmingham, MI (13 miles from Rochester, MI)
  • 90+ days ago

Call Center Agents are responsible for the collection of sensitive information required to mobilize field office personnel. Data must be accurately entered into various software systems and will...

In Person

Demographic Data for Rochester, MI

Moving to Rochester, MI? Find some basic demographic data about Rochester, MI below.

Local
National
104,669
2,693
Medium/Lg

Call Center Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Coggno
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Coggno
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Coggno
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...
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Salary for Call Center Representative Jobs in Rochester, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Highest Education Level

Call Center Representatives in Rochester, MI offer the following education background
High School or GED
32.5%
Bachelor's Degree
25.4%
Associate's Degree
17.2%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Rochester, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!