Customer Service Analyst Jobs in West Des Moines, IA
Workforce Management Analyst/Call Center
- West Des Moines, IA
- 15 days ago
- West Des Moines, IA
- 15 days ago
A well-known Financial Services Company is looking for a Workforce Management Analyst/Call Center in West Des Moines, IA (Hybrid)....
In PersonDemographic Data for West Des Moines, IA
Moving to West Des Moines, IA? Find some basic demographic data about West Des Moines, IA below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in West Des Moines, IA
Highest Education Level
Customer Service Analysts in West Des Moines, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Call Monitoring
- Workforce Management
- Call Center Experience
- Zendesk
- Inbound
- Customer Success
- Help Desk Support
- Printing
- Client Services
- Retail Sales
- Spreadsheets
- Resolution
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Problem Resolution
- Technical Support
- Administrative Skills
- Scanning
- Energetic
- Retail
- Finance
- Analytical Skills
- High School Diploma
- Salesforce
- Customer Relationship Management
- Auditing
- Procurement
- Billing
- Written Communication
- Troubleshooting
- Collaboration
- Conflict Resolution
- Documentation
- Verbal Communication
- Reporting
- Punctual
- Inventory Management
- Bachelor's Degree
- Microsoft PowerPoint
- Filing
- Research Skills
- Sales
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
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