Customer Service Analyst Jobs in Iowa
1-2 of
2 Jobs
The ER&R Support Center Analyst will be a member of the fully remote team, responsible for inbound and outbound communications with issuers related to verification of Marketplace insurance data....
Remote WorkRequisition I D : 889698 Position : Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are a global leader in the design, manufacture,...
Demographic Data for Iowa
Moving to Iowa? Find some basic demographic data about Iowa below.
Local
National
3,191,035
82,356
Customer Service Analyst Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Data Analyst
This eight-course Professional Certificate from IBM prepares you with job-ready skills for an entry level data analyst role. Position yourself competitively and power your data analyst career for...
Cybersecurity Analyst
Get started in the exciting field of Cybersecurity with this IBM Cybersecurity Analyst Professional Certificate! Here you will learn all the important skills you need in order to become a...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Salary for Customer Service Analyst Jobs in Iowa
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Customer Service Analysts in Iowa offer the following education background
Bachelor's Degree
36.6%
High School or GED
20.6%
Associate's Degree
15.7%
Vocational Degree or Certification
11.6%
Master's Degree
10.7%
Some College
3.4%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Iowa
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Call Monitoring
- Escalation Management
- Customer Success
- Call Center Experience
- Inbound
- Help Desk Support
- Printing
- Retail Sales
- Client Services
- Customer Support
- Spreadsheets
- General Repair
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Scanning
- Technical Support
- Energetic
- Administrative Skills
- Inbound/Outbound Calling
- Billing
- General Office Duties
- Retail
- Finance
- Procurement
- High School Diploma
- Troubleshooting
- Customer Relationship Management
- Auditing
- Verbal Communication
- Punctual
- Microsoft Outlook
- Conflict Resolution
- Investigation
- Collaboration
- Telephone Skills
- Documentation
- Inventory Management
- Filing
- Microsoft PowerPoint
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Microsoft Excel
- Sales
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills