Customer Service Analyst Jobs in Iowa
Workforce Management Analyst/Call Center
- West Des Moines, IA
- 30+ days ago
- West Des Moines, IA
- 30+ days ago
A well-known Financial Services Company is looking for a Workforce Management Analyst/Call Center in West Des Moines, IA (Hybrid)....
In PersonDemographic Data for Iowa
Moving to Iowa? Find some basic demographic data about Iowa below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Iowa
Highest Education Level
Customer Service Analysts in Iowa offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Client Support
- Workforce Management
- Escalation Management
- Customer Success
- Zendesk
- Call Center Experience
- Inbound
- Help Desk Support
- Printing
- Client Services
- Resolution
- Retail Sales
- Spreadsheets
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Technical Support
- Administrative Skills
- Scanning
- Energetic
- Retail
- Salesforce
- Inbound/Outbound Calling
- Analytical Skills
- Finance
- Customer Relationship Management
- High School Diploma
- Auditing
- Procurement
- Billing
- Collaboration
- Troubleshooting
- Conflict Resolution
- Documentation
- Events
- Verbal Communication
- Reporting
- Investigation
- Punctual
- Inventory Management
- Microsoft PowerPoint
- Filing
- Research Skills
- Sales
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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