Customer Service Analyst Jobs in Johnston, IA
Workforce Management Analyst/Call Center
- West Des Moines, IA (16 miles from Johnston, IA)
- 30+ days ago
- West Des Moines, IA (16 miles from Johnston, IA)
- 30+ days ago
A well-known Financial Services Company is looking for a Workforce Management Analyst/Call Center in West Des Moines, IA (Hybrid)....
In PersonDemographic Data for Johnston, IA
Moving to Johnston, IA? Find some basic demographic data about Johnston, IA below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Johnston, IA
Highest Education Level
Customer Service Analysts in Johnston, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Client Support
- Workforce Management
- Escalation Management
- Customer Success
- Zendesk
- Call Center Experience
- Inbound
- Help Desk Support
- Printing
- Client Services
- Resolution
- Retail Sales
- Spreadsheets
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Technical Support
- Administrative Skills
- Scanning
- Energetic
- Retail
- Salesforce
- Finance
- Analytical Skills
- Customer Relationship Management
- High School Diploma
- Auditing
- Procurement
- Billing
- Troubleshooting
- Collaboration
- Process Improvement
- Conflict Resolution
- Documentation
- Verbal Communication
- Reporting
- Investigation
- Punctual
- Inventory Management
- Microsoft PowerPoint
- Filing
- Research Skills
- Sales
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills