Customer Service Analyst Jobs in Des Moines, IA
Workforce Management Analyst/Call Center
- West Des Moines, IA (12 miles from Des Moines, IA)
- 15 days ago
- West Des Moines, IA (12 miles from Des Moines, IA)
- 15 days ago
A well-known Financial Services Company is looking for a Workforce Management Analyst/Call Center in West Des Moines, IA (Hybrid)....
In PersonDemographic Data for Des Moines, IA
Moving to Des Moines, IA? Find some basic demographic data about Des Moines, IA below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Des Moines, IA
Highest Education Level
Customer Service Analysts in Des Moines, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Call Monitoring
- Systems Center Configuration Manager
- Workforce Management
- Call Center Experience
- Zendesk
- Inbound
- Customer Success
- Help Desk Support
- Printing
- Client Services
- Retail Sales
- Resolution
- Spreadsheets
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Problem Resolution
- Technical Support
- Administrative Skills
- Scanning
- Energetic
- Retail
- Finance
- Analytical Skills
- High School Diploma
- Salesforce
- Procurement
- Customer Relationship Management
- Auditing
- Billing
- Written Communication
- Troubleshooting
- Collaboration
- Documentation
- Verbal Communication
- Reporting
- Punctual
- Inventory Management
- Bachelor's Degree
- Microsoft PowerPoint
- Filing
- Sales
- Research Skills
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills