Customer Service Analyst Jobs in Ankeny, IA
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1 Jobs
Workforce Management Analyst/Call Center
- West Des Moines, IA (20 miles from Ankeny, IA)
- 14 days ago
- West Des Moines, IA (20 miles from Ankeny, IA)
- 14 days ago
A well-known Financial Services Company is looking for a Workforce Management Analyst/Call Center in West Des Moines, IA (Hybrid)....
In PersonDemographic Data for Ankeny, IA
Moving to Ankeny, IA? Find some basic demographic data about Ankeny, IA below.
Local
National
72,410
1,592
Medium
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Salary for Customer Service Analyst Jobs in Ankeny, IA
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Customer Service Analysts in Ankeny, IA offer the following education background
Bachelor's Degree
37.0%
High School or GED
20.4%
Associate's Degree
15.7%
Vocational Degree or Certification
11.5%
Master's Degree
10.7%
Some College
3.3%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Ankeny, IA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Call Monitoring
- Systems Center Configuration Manager
- Workforce Management
- Call Center Experience
- Zendesk
- Inbound
- Customer Success
- Help Desk Support
- Printing
- Client Services
- Retail Sales
- Resolution
- Spreadsheets
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Problem Resolution
- Technical Support
- Administrative Skills
- Scanning
- Energetic
- Retail
- Finance
- Analytical Skills
- High School Diploma
- Salesforce
- Procurement
- Customer Relationship Management
- Auditing
- Billing
- Written Communication
- Troubleshooting
- Collaboration
- Documentation
- Verbal Communication
- Reporting
- Punctual
- Inventory Management
- Bachelor's Degree
- Microsoft PowerPoint
- Filing
- Sales
- Research Skills
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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