Call Center Representative Jobs in Ilion, NY

1-2 of 2 Jobs

Contact Center Agent I

  • Nbtbancorp
  • Utica, NY (10 miles from Ilion, NY)
  • 30+ days ago
  • Utica, NY (10 miles from Ilion, NY)
  • 30+ days ago

Pay Range: $17.50 - $21.53The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers' information regarding their deposit and...

In Person

Call Center Representative

  • MACNY - Manufacturers Association of Central New York
  • New York Mills, NY (13 miles from Ilion, NY)
  • 90+ days ago
  • New York Mills, NY (13 miles from Ilion, NY)
  • 90+ days ago

Join The Fountainhead Group as a Call Center Representative and become an essential part of our friendly and dedicated Customer Service Team....

In Person

Demographic Data for Ilion, NY

Moving to Ilion, NY? Find some basic demographic data about Ilion, NY below.

Local
National
10,330
117
Medium/Sm

Call Center Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Coggno
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Coggno
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Coggno
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...
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Salary for Call Center Representative Jobs in Ilion, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Call Center Representative positions.

Highest Education Level

Call Center Representatives in Ilion, NY offer the following education background
High School or GED
32.5%
Bachelor's Degree
25.4%
Associate's Degree
17.2%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Ilion, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!