Call Center Representative Jobs in Lansing, MI

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Call Center Representative Inbound -- Sales Support

  • Spherion
  • Lansing, MI
  • 30+ days ago
  • Lansing, MI
  • 30+ days ago

Spherion Staffing & Recruiting is hiring a Sales Support Coordinator to join a dynamic and fast-paced office team in Lansing, MI. This role supports the sales department by managing customer...

In Person

Demographic Data for Lansing, MI

Moving to Lansing, MI? Find some basic demographic data about Lansing, MI below.

Local
National
161,419
3,880
Medium/Lg

Call Center Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Coggno
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Coggno
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Coggno
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...
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Salary for Call Center Representative Jobs in Lansing, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Highest Education Level

Call Center Representatives in Lansing, MI offer the following education background
High School or GED
32.5%
Bachelor's Degree
25.4%
Associate's Degree
17.2%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Lansing, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!