Call Center Representative Jobs in Worcester, MA

1-10 of 10 Jobs

Berlin, MA (12 miles from Worcester, MA)
1 day ago

Berlin, MA (12 miles from Worcester, MA)
1 day ago

POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...

Call Center Associate 2nd Shift

Northborough, MA (9 miles from Worcester, MA)
5 days ago

Northborough, MA (9 miles from Worcester, MA)
5 days ago

Call center experience a plus. Weekend availability required (we offer shift differential pay!). Excellent oral and written communication skills....

Remote Work

Client Support Specialist

Maynard, MA (21 miles from Worcester, MA)
19 days ago

Maynard, MA (21 miles from Worcester, MA)
19 days ago

About ClearGov Our mission is to create easy-to-use software to help local governments plan, budget and report better. ClearGov is a rapidly growing, venture-funded SaaS company that offers a...

Remote Work

Call Center Representative

Worcester, MA
25 days ago

Worcester, MA
25 days ago

Essential Duties and Responsibilities: Call Center Representative will confirm and update patient demographics, schedule medical and behavioral appointments as needed....

Customer Relations Associate Float

Worcester, MA
27 days ago

Worcester, MA
27 days ago

Description Cornerstone Bank was formed in 2017, born of a long history of supporting the community, and providing a strong foundation to help people and businesses thrive. Serving Worcester...

Call Center Associate

Northborough, MA (9 miles from Worcester, MA)
28 days ago

Northborough, MA (9 miles from Worcester, MA)
28 days ago

Call center experience a plus. Weekend availability required (we offer shift differential pay!). Excellent oral and written communication skills....

Remote Work

Proxy Call Center Representative

Worcester, MA
29 days ago

Worcester, MA
29 days ago

To be successful in this role, a Proxy Call Center Representative must be able to multi-task in a high-volume production driven environment, while maintaining expected performance levels....

Remote Work

Call Center Representative

Franklin, MA (23 miles from Worcester, MA)
30+ days ago

Franklin, MA (23 miles from Worcester, MA)
30+ days ago

At Rockland Trust, we believe that each relationship matters and that starts with our Call Center Representatives....

Call Center Specialist II - Crisis Services - 40 Hours, Evenings

Leominster, MA (18 miles from Worcester, MA)
30+ days ago

Leominster, MA (18 miles from Worcester, MA)
30+ days ago

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule...

Call Center Specialist II-40 Hours, Evenings

Leominster, MA (18 miles from Worcester, MA)
60+ days ago

Leominster, MA (18 miles from Worcester, MA)
60+ days ago

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule...

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Demographic Data for Worcester, MA

Moving to Worcester, MA? Find some basic demographic data about Worcester, MA below.

Median Age

Average Household Income

Home Value vs Household Income in Worcester, MA

Local

National

Total Population

206,930

Number of Businesses

4,089

City Size

Large

Call Center Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Worcester, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Call Center Representative positions.

Certified Pharmacy Technician

Highest Education Level

Call Center Representatives in Worcester, MA offer the following education background

High School or GED

32.9%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Worcester, MA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills