Call Center Manager Jobs in Washington
Job Title: Contact Center Operations Manager - Crisis Contact Center Location: Onsite, Seattle Job Type: Full-time; Exempt Compensation: $99,000-108,000 per year Reports To: Director of Contact...
Job Details Job Location : Administration - Renton, WA Position Type : Full Time Salary Range : $25.53 - $35.75 Hourly Job Shift : Day Description As a Call Center Manager, you will be responsible for...
Store - SPOKANE-NORTH DIVISION, WA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers,...
One year of experience as a call center manager. Associate's degree in healthcare administration or equivalent working experience....
Overview Provides leadership and support of the Call Center Experience Manager in all facets of Call Center operations to include the attainment of Call Center goals, excellent member service, and ongoing...
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Washington
Highest Education Level
Call Center Managers in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Escalation Management
- Service Standards
- Service Sales
- Call Center Management
- New Hire Training
- Call Center Experience
- Expediting
- Workforce Management
- Inbound
- Talent Development
- Courteous
- Point-of-Sale System
- Resolution
- Team Leading
- Claims
- Performance Management
- People Management
- Merchandising
- Customer Satisfaction
- Calendar Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Health Care
- Referrals
- Staffing
- Collections
- Retail
- Decision Making
- High School Diploma
- Military Background
- Customer Relationship Management
- Listening
- Driving
- Collaboration
- Coaching
- Critical Thinking
- Telephone Skills
- Mentoring
- Quality Assurance
- Policy Development
- Multitasking
- Problem Solving
- Team Building
- Sales
- Staff Supervision
- Organization
- Customer Service
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills