Call Center Manager Jobs in Washington
Job Title: Contact Center Operations Manager - Crisis Contact Center Location: Seattle; Hybrid Job Type: Full-time; Exempt Compensation: $99,000-108,000 per year Reports To: Director of Contact...
Customer Experience Supervisor I - Spokane Valley Mall
- Spokane, WA
- 9 days ago
- Spokane, WA
- 9 days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Store - SEA-ISSAQUAH, WADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Open until filledfirst review August 4, 2025. POSITION SUMMARY Under the direction of the Planning Manager, this position plans, organizes, coordinates and supervises the day-to-day operations,...
Manages the daily call center operations. Provides support to Guest Service Attendants and Sales & Marketing Agents....
The position in the Call Center will utilize the Medicall application and work with the different departments and clinics to create an initial On Call Profile. Gathers schedule requirements,...
Store - SEA-TACOMA, WADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
PeaceHealth is seeking a Clinic Manager - Quality & Coordination, Call Center for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $37.30 - $55.92. The...
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Washington
Highest Education Level
Call Center Managers in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Annuities
- Service Standards
- Service Sales
- New Hire Training
- Expediting
- Call Center Experience
- Inbound
- Call Center Management
- Workforce Management
- Talent Development
- Retail Management
- Courteous
- Point-of-Sale System
- Client Services
- Resolution
- Claims
- Merchandising
- Team Leading
- Customer Satisfaction
- Performance Management
- Leadership Development
- People Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Referrals
- Staffing
- Collections
- Retail
- Process Improvement
- Military Background
- High School Diploma
- Listening
- Customer Relationship Management
- Driving
- Investigation
- Collaboration
- Telephone Skills
- Mentoring
- Interpersonal Skills
- Coaching
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Multitasking
- English
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
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