Call Center Manager Jobs in Virginia
Hall Automotive is seeking an experienced Call Center/Customer Lifecycle Specialist to oversee our Outbound Call Team and help us enhance the customer service experience for our existing clients....
Life Protect 24/7 is an inbound sales call center searching for an exceptionally talented and motivated leader who develops and challenges their team to be leaders in sales. If this sounds like...
In-depth knowledge of call center operations, processes, and best practices. Proficiency in call center software, CRM systems, and workforce management tools....
Do you have a passion for leading teams and delivering exceptional customer service? As our Customer Call Center Supervisor, you'll guide a dedicated staff of 15 professionals to ensure every...
. -5 years call center experience -2 years min call center management experience -5 years MS Office experience -Excellent verbal and written communication experience...
Store - DC-ALEXANDRIA, VA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Experience Supervisor I - Springfield Mall
- Springfield, VA
- 30+ days ago
- Springfield, VA
- 30+ days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
Retail Customer Service Coordinator Temporary
- Fredericksburg, VA
- 45+ days ago
- Fredericksburg, VA
- 45+ days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Virginia
Highest Education Level
Call Center Managers in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Escalation Management
- Service Standards
- Service Sales
- Call Center Management
- New Hire Training
- Call Center Experience
- Expediting
- Workforce Management
- Inbound
- Talent Development
- Courteous
- Point-of-Sale System
- Resolution
- Team Leading
- Claims
- Performance Management
- People Management
- Merchandising
- Customer Satisfaction
- Calendar Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Health Care
- Referrals
- Staffing
- Collections
- Retail
- Decision Making
- High School Diploma
- Military Background
- Customer Relationship Management
- Listening
- Driving
- Collaboration
- Coaching
- Critical Thinking
- Telephone Skills
- Mentoring
- Quality Assurance
- Policy Development
- Multitasking
- Problem Solving
- Team Building
- Sales
- Staff Supervision
- Organization
- Customer Service
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills