Call Center Manager Jobs in Virginia
Retail Customer Service Coordinator Temporary
- Fredericksburg, VA
- 1 day ago
- Fredericksburg, VA
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Position Summary Has authority for personnel actions and oversees most day to day operations of group. Assist with coordinating changes in the schedule with the different members of the team to...
Call Center Knowledge: Experience with phone systems, call quality tools (e.g., NICE, Ringcentral) and call center operations is required....
Store - RICHMOND-VIRGINIA CENTER PKWY, VADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....
. -5 years call center experience -2 years min call center management experience -5 years MS Office experience -Excellent verbal and written communication experience...
Full Time Retail Customer Experience Manager
- Glen Allen, VA
- 45+ days ago
- Glen Allen, VA
- 45+ days ago
Store - RICHMOND-VIRGINIA CENTER PKWY, VA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....
In-depth knowledge of call center operations, processes, and best practices. Proficiency in call center software, CRM systems, and workforce management tools....
KSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides business and management solutions through three core capabilities: (1) data analytics, (2) comprehensive...
About the Role Location: Chesapeake, VA 23320 Job Type: Full-Time / Hybrid / On-site Tuesdays & Thursdays Schedule: 12:30 PM 9 PM EST (occasional Saturdays) Canon ITS is seeking a dynamic and...
Operations Manager The Operations Manager reports directly to the General Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision,...
In-depth knowledge of call center operations, processes, and best practices. Proficiency in call center software, CRM systems, and workforce management tools....
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Virginia
Highest Education Level
Call Center Managers in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Annuities
- Service Standards
- Service Sales
- New Hire Training
- Expediting
- Call Center Experience
- Inbound
- Call Center Management
- Workforce Management
- Talent Development
- Retail Management
- Courteous
- Point-of-Sale System
- Client Services
- Resolution
- Claims
- Merchandising
- Team Leading
- Customer Satisfaction
- Performance Management
- Leadership Development
- People Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Referrals
- Staffing
- Collections
- Retail
- Process Improvement
- Military Background
- High School Diploma
- Listening
- Customer Relationship Management
- Driving
- Typing
- Investigation
- Collaboration
- Telephone Skills
- Mentoring
- Interpersonal Skills
- Coaching
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Multitasking
- English
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
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