Call Center Manager Jobs in Utah
Strong understanding of call center operations, metrics, and workforce management. Excellent leadership, communication, and interpersonal skills....
Experience: Minimum of 2 years as a Contact Center Supervisor and 4 years of call center experience. Strong knowledge of Workforce Management processes and call center operations....
Seasonal Call Center Supervisor (QuickBooks Live)
- Salt Lake City, UT
- 1 day ago
- Salt Lake City, UT
- 1 day ago
Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage....
Service Center Assistant Manager (Call Center)
- Salt Lake City, UT
- 4 days ago
- Salt Lake City, UT
- 4 days ago
Return to selected search result Service Center Assistant Manager (Call Center) Apply locations Off-site Utah time type Full time posted on Posted Today job requisition id R18397 Please reference...
Remote WorkPartner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage....
The Call Center Supervisor leads a dynamic team of Intuit TurboTax Tax Specialist student agents on a day-to-day basis. This role is responsible for coaching specialists to perform at the highest...
Demographic Data for Utah
Moving to Utah? Find some basic demographic data about Utah below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Utah
Highest Education Level
Call Center Managers in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Escalation Management
- Service Standards
- Service Sales
- Call Center Management
- New Hire Training
- Call Center Experience
- Expediting
- Workforce Management
- Inbound
- Talent Development
- Courteous
- Point-of-Sale System
- Resolution
- Team Leading
- Claims
- Performance Management
- People Management
- Merchandising
- Customer Satisfaction
- Calendar Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Health Care
- Referrals
- Staffing
- Collections
- Retail
- Decision Making
- High School Diploma
- Military Background
- Customer Relationship Management
- Listening
- Driving
- Collaboration
- Coaching
- Critical Thinking
- Telephone Skills
- Mentoring
- Quality Assurance
- Policy Development
- Multitasking
- Problem Solving
- Team Building
- Sales
- Staff Supervision
- Organization
- Customer Service
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills