Call Center Manager Jobs in Tennessee
As a Call Center Lead, you will be part of the customer service department supporting the call center operations....
In-depth knowledge of call center operations, processes, and best practices. Proficiency in call center software, CRM systems, and workforce management tools....
Retail Customer Experience Supervisor Retail Customer Experience Supervisor
- Columbia, TN
- 8 days ago
- Columbia, TN
- 8 days ago
Retail Customer Experience Supervisor TJX Companies 3.5 ( ) Columbia, TN on company site Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Contact Center Supervisor Onsite (Nashville, TN)
- Nashville, TN
- 15 days ago
- Nashville, TN
- 15 days ago
Contact Center Supervisor Onsite (Nashville, TN) Regions - 3.5 Nashville, TN Job Details Full-time $54,705.07 - $71,994.60 a year 20 hours ago Benefits Health savings account Health insurance...
Customer Experience Supervisor I - Wolfchase Galleria
- Memphis, TN
- 30+ days ago
- Memphis, TN
- 30+ days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
Life & Annuity Contact Center Operations Manager
- Nashville, TN
- 30+ days ago
- Nashville, TN
- 30+ days ago
Job Description: DXC Technology (NYSE: DXC ) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and...
Manager, Call Center Business Transactions Operations
- Nashville, TN
- 45+ days ago
- Nashville, TN
- 45+ days ago
Job Description: DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and...
Call Center Team Lead, Member Services - Archimedes SPBM
- Brentwood, TN
- 60+ days ago
- Brentwood, TN
- 60+ days ago
Qualifications Education, Experience, Skills: 3+ years call center experience preferable 1+ years of experience in Healthcare or Pharmacy Services (Excluding Home Healthcare) 1+ years of prior Team...
Demographic Data for Tennessee
Moving to Tennessee? Find some basic demographic data about Tennessee below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Tennessee
Highest Education Level
Call Center Managers in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Escalation Management
- Service Standards
- Service Sales
- Call Center Management
- New Hire Training
- Call Center Experience
- Expediting
- Workforce Management
- Inbound
- Talent Development
- Courteous
- Point-of-Sale System
- Resolution
- Team Leading
- Claims
- Performance Management
- People Management
- Merchandising
- Customer Satisfaction
- Calendar Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Health Care
- Referrals
- Staffing
- Collections
- Retail
- Decision Making
- High School Diploma
- Military Background
- Customer Relationship Management
- Listening
- Driving
- Collaboration
- Coaching
- Critical Thinking
- Telephone Skills
- Mentoring
- Quality Assurance
- Policy Development
- Multitasking
- Problem Solving
- Team Building
- Sales
- Staff Supervision
- Organization
- Customer Service
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills