Call Center Manager Remote & Hybrid Only Jobs in Ohio
Production Supervisor-Call Center
- Middleburg Heights, OH
- 30+ days ago
- Middleburg Heights, OH
- 30+ days ago
Other duties as assigned Education/Experience: Four-year degree or similar level of experience 3+ years call center experience, preferably involving contact with patients. 2-4 years of experience working...
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Ohio
Highest Education Level
Call Center Managers in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Escalation Management
- Service Standards
- Service Sales
- Call Center Management
- New Hire Training
- Call Center Experience
- Expediting
- Workforce Management
- Inbound
- Talent Development
- Courteous
- Point-of-Sale System
- Resolution
- Team Leading
- Claims
- Performance Management
- People Management
- Merchandising
- Customer Satisfaction
- Calendar Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Health Care
- Referrals
- Staffing
- Collections
- Retail
- Decision Making
- High School Diploma
- Military Background
- Customer Relationship Management
- Listening
- Driving
- Collaboration
- Coaching
- Critical Thinking
- Telephone Skills
- Mentoring
- Quality Assurance
- Policy Development
- Multitasking
- Problem Solving
- Team Building
- Sales
- Staff Supervision
- Organization
- Customer Service
- Teamwork
- Scheduling
- Leadership
- Communication Skills
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