Call Center Manager Jobs in Ohio
Call Center Supervisor AAA East Central has an in-office opportunity for a Call Center Supervisor based out of the headquarters office in Independence, OH. The shift for this position is 2:30pm -...
Customer Experience Supervisor (Brooklyn Heights, OH, US, 44131)
- Brooklyn Heights, OH
- 10 days ago
- Brooklyn Heights, OH
- 10 days ago
Education and Experience Required: Bachelor's degree preferred or equivalent call center operations experience....
Education and Experience Required: Bachelors degree preferred or equivalent call center operations experience....
**Requisition #:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement Plan Services organization in a work from home environment...
Remote WorkTJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Experience Supervisor Opportunity Summary: Customer Experience Supervisor is responsible for assisting in the operation of managing a profitable service department through productive...
Do you lead with empathy, drive performance with purpose, and bring out the best in your teams? **Pearl Interactive Network** is seeking accomplished **Call Center Supervisors (CCSs)** to join our...
Part-Time Retail Customer Experience Supervisor
- Jeffersonville, OH
- 28 days ago
- Jeffersonville, OH
- 28 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and...
This position requires a strong leader with experience in call center management, a strategic mindset, and a deep understanding of remote team dynamics....
Full-Time Retail Customer Experience Supervisor
- Jeffersonville, OH
- 60+ days ago
- Jeffersonville, OH
- 60+ days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Experience Supervisor Salary Range: $75745.02 - $113617.54 Salary Max: 113,617.54 USD Req Id: 1050 Workplace Type: On-Site Job Shift: 1st Brand: Ryerson Job Location: Columbus Posting...
Job Description: SUMMARY This position is responsible for tactical day to day work instructions while leading a team of non-exempt employees to provide exceptional customer service by responding...
Retail Customer Experience Supervisor - Kenwood
- Cincinnati, OH
- 90+ days ago
- Cincinnati, OH
- 90+ days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Retail Parttime Customer Experience Supervisor
- Miamisburg, OH
- 90+ days ago
- Miamisburg, OH
- 90+ days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Ohio
Highest Education Level
Call Center Managers in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Annuities
- Service Standards
- Service Sales
- Expediting
- New Hire Training
- Call Center Experience
- Inbound
- Call Center Management
- Workforce Management
- Talent Development
- Retail Management
- Courteous
- Point-of-Sale System
- Client Services
- Resolution
- Claims
- Merchandising
- Customer Satisfaction
- Performance Management
- Leadership Development
- People Management
- Accounts Receivable
- Problem Resolution
- Referrals
- Staffing
- Collections
- Interviewing
- Retail
- Process Improvement
- Military Background
- High School Diploma
- Listening
- Customer Relationship Management
- Driving
- Investigation
- Typing
- Interpersonal Skills
- Collaboration
- Telephone Skills
- Mentoring
- Employee Development
- Inventory Management
- Policy Development
- Coaching
- Problem Solving
- Team Building
- Microsoft Office
- Multitasking
- English
- Microsoft Excel
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills