Call Center Manager Jobs in Nova Scotia
Retail Customer Service Coordinator Full Time Winners/HomeSense Mayflower Mall
- Sydney, NS
- 6 days ago
- Sydney, NS
- 6 days ago
Winners At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Experienced Call Center Operations Supervisor
- Edwardsville, NS
- 45+ days ago
- Edwardsville, NS
- 45+ days ago
LOCATION Sydney, NS POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a...
We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high-volume environment....
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Nova Scotia
Highest Education Level
Call Center Managers in Nova Scotia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Annuities
- Service Standards
- Service Sales
- New Hire Training
- Expediting
- Call Center Experience
- Inbound
- Call Center Management
- Workforce Management
- Talent Development
- Retail Management
- Courteous
- Point-of-Sale System
- Client Services
- Resolution
- Claims
- Merchandising
- Team Leading
- Customer Satisfaction
- Performance Management
- Leadership Development
- People Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Referrals
- Staffing
- Collections
- Retail
- Process Improvement
- Military Background
- High School Diploma
- Listening
- Customer Relationship Management
- Driving
- Typing
- Investigation
- Collaboration
- Telephone Skills
- Mentoring
- Interpersonal Skills
- Coaching
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Multitasking
- English
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
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