Call Center Manager Jobs in New York
SUMMARY: The Multi-Location Customer Service Team Leader is responsible for supporting the Store Manager by serving as the Manager on Duty (MOD) assuring safety, sales, production, programs and...
The Customer Service Team Leader is responsible for supporting the Store Manager by serving as the Manager on Duty (MOD) assuring safety, sales, production, programs and services, and other...
Minimum of 2 years' Call Center Operations Inbound and or Outbound Calls. Knowledge of medical terminology. Supervisory experience preferred....
Store - LI-LEVITTOWN, NY Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Retail Customer Service Coordinator Hamburg NY Retail Customer Service Coordinator Hamburg NY
- Buffalo, NY
- 10 days ago
- Buffalo, NY
- 10 days ago
Retail Customer Service Coordinator Hamburg NY TJX Companies 3.5 ( ) Buffalo, NY Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
TITLE: Client Service Supervisor LOCATION: Greenbush Commons/Albany REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 30 ($20.00 - $30.19 per hour) AVAILABILITY:...
LGA Airport Customer Experience Supervisor P/T
- Queens Village, NY
- 11 days ago
- Queens Village, NY
- 11 days ago
General information Job Title LGA Airport Customer Experience Supervisor P/T Date Thursday, July 10, 2025 City Flushing State New York Base Pay Rate: $ 22.57 Full/Part Time Part Time Exempt or...
Customer Experience Supervisor I - Eastern Hills Mall
- Williamsville, NY
- 13 days ago
- Williamsville, NY
- 13 days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
JFK Customer Experience Supervisor - On-Call
- Queens Village, NY
- 19 days ago
- Queens Village, NY
- 19 days ago
General information Job Title JFK Customer Experience Supervisor - On-Call Date Wednesday, August 27, 2025 City Jamaica State New York Base Pay Rate: $ 22.57 Full/Part Time Part Time Exempt or...
Bilingual (Spanish) Mortgage Contact Center Supervisor
- Williamsville, NY
- 30+ days ago
- Williamsville, NY
- 30+ days ago
Location : Williamsville, NY *Hybrid available (Tues + day of choice in-office) after first 6 months --- Schedule : Open availability required from 8:30AM-9PM ET Monday-Friday. --- Overview: This...
Customer Experience Supervisor II - Wilton Mall
- Saratoga Springs, NY
- 30+ days ago
- Saratoga Springs, NY
- 30+ days ago
General Description: As the Customer Experience Supervisor II - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
TITLE: Client Service Supervisor LOCATION: Rotterdam REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 30 ($20.00 - $30.19 per hour) AVAILABILITY: Monday-Thursday...
Manager, Resident Services FLSA Status: Salaried/Non-Exempt Location: New York, NY Worksite Status: On site Were Beam Living, a multi-family residential property management company that elevates,...
The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water,...
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in New York
Highest Education Level
Call Center Managers in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Escalation Management
- Service Standards
- Service Sales
- Call Center Management
- New Hire Training
- Call Center Experience
- Expediting
- Workforce Management
- Inbound
- Talent Development
- Courteous
- Point-of-Sale System
- Resolution
- Team Leading
- Claims
- Performance Management
- People Management
- Merchandising
- Customer Satisfaction
- Calendar Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Health Care
- Referrals
- Staffing
- Collections
- Retail
- Decision Making
- High School Diploma
- Military Background
- Customer Relationship Management
- Listening
- Driving
- Collaboration
- Coaching
- Critical Thinking
- Telephone Skills
- Mentoring
- Quality Assurance
- Policy Development
- Multitasking
- Problem Solving
- Team Building
- Sales
- Staff Supervision
- Organization
- Customer Service
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills