Call Center Manager Jobs in New York
Price Chopper Assistant Customer Service Team Leader
- Price Chopper
- Fulton, NY
- 1 day ago
- Fulton, NY
- 1 day ago
Pay Range: $16.25- $25.00 SUMMARY Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation...
In PersonDirector Of Call Center Operations
- New York City, NY
- New York, NY
- 3 days ago
- New York, NY
- 3 days ago
The Office of the General Counsel/Office of Policy Procedures and Training is recruiting for one (1) Administrative Staff Analyst NM-I to function as Director of Call Center Operations who will: Direct...
In PersonAssistant Customer Service Team Leader - Office
- Price Chopper
- Guilderland, NY
- 3 days ago
- Guilderland, NY
- 3 days ago
Pay Range: $16.25- $25.00 SUMMARY To be the advocate for our guests and consistently meet our guestsa expectations by providing a friendly, helpful, easy, and safe shopping experience. Responsible...
In PersonWhat you bring: Bachelor's and/or 5 years' experience in call center management requiredFlexibility to work between the hours of 7am-8pm, including weekends.Ability to multitask and remain calm under...
In PersonWorkplace Exp Sr Coordinator-Call Center: New York City, NY
- CBRE
- New York, NY
- 7 days ago
- New York, NY
- 7 days ago
About the Role: As a CBRE Workplace Experience Sr. Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building....
In PersonPT Retail Customer Experience Manager Weeknights
- Michaels Stores, Inc.
- Woodbury, NY
- 11 days ago
- Woodbury, NY
- 11 days ago
Store - WOODBURY, NY Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
In Person Part Time- Goodwill Vision Enterprises
- Syracuse, NY
- 17 days ago
- Syracuse, NY
- 17 days ago
The Customer Service Team Leader is responsible for supporting the Store Manager by serving as the Manager on Duty (MOD) assuring safety, sales, production, programs and services, and other...
In PersonReports to doctors or clients when necessary Minimum: High School Education or equivalent Preferred: Business or Office Degree None Minimum: 1 year call center experience or experience in related field...
In Person- New York City, NY
- Queens Village, NY
- 29 days ago
- Queens Village, NY
- 29 days ago
The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water,...
In PersonJFK Customer Experience Supervisor - On-Call
- ERMC
- Queens Village, NY
- 30+ days ago
- Queens Village, NY
- 30+ days ago
General information Job Title JFK Customer Experience Supervisor - On-Call Date Monday, October 20, 2025 City Jamaica State New York Base Pay Rate: $ 22.57 Exempt or Non-Exempt Position Non-Exempt...
In Person Part TimeCall Center Coordinator (Part Time)
- Metro Physical & Aquatic Therapy
- Garden City, NY
- 30+ days ago
- Garden City, NY
- 30+ days ago
Company Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great...
In Person Part Time- Health Alliance of Hudson Valley
- Hawthorne, NY
- 45+ days ago
- Hawthorne, NY
- 45+ days ago
This position supports incoming, outgoing, inter organization, and interdepartmental calls to and from the practice. Supervisor is responsible for managing Kronos and scheduling for the department...
In PersonCustomer Experience Supervisor I - Southside Mall
- JC Penney
- Oneonta, NY
- 45+ days ago
- Oneonta, NY
- 45+ days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
In PersonRetail - Customer Experience Manager - Part Time - Nights and Weekends
- Michaels Stores
- Yorktown Heights, NY
- 60+ days ago
- Yorktown Heights, NY
- 60+ days ago
Store - YORKTOWN HEIGHTS, NY Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
In PersonClient Service Supervisor - Rotterdam
- Pioneer Bank
- Schenectady, NY
- 90+ days ago
- Schenectady, NY
- 90+ days ago
TITLE: Client Service Supervisor LOCATION: Rotterdam REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 30 ($20.00 - $30.19 per hour) AVAILABILITY: Monday-Thursday...
In PersonDemographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in New York
Highest Education Level
Call Center Managers in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Service Sales
- Call Center Management
- Service Standards
- Workforce Management
- Escalation Management
- New Hire Training
- Call Center Experience
- Inbound
- Bank Deposits
- Talent Development
- Point-of-Sale System
- Retail Management
- Resolution
- Merchandising
- Courteous
- Cashier Skills
- Customer Satisfaction
- Telecom
- People Management
- Onboarding
- Calendar Management
- Problem Resolution
- Performance Management
- Health Care
- Staffing
- Referrals
- Retail
- Listening
- Collaboration
- Military Background
- Decision Making
- Events
- Driving
- Reporting
- English
- Coaching
- Quality Assurance
- Telephone Skills
- Mentoring
- Policy Development
- Multitasking
- Critical Thinking
- Sales
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills