Call Center Manager Jobs in New York
PATIENT CALL CENTER COORDINATOR WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP,...
TITLE: Client Service Supervisor LOCATION: Queensbury REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 30 ($20.00 - $30.19 per hour) AVAILABILITY: Monday-Wednesday...
TITLE: Client Service Supervisor LOCATION: Rotterdam REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 30 ($20.00 - $30.19 per hour) AVAILABILITY: Monday-Thursday...
The Customer Service Team Leader is responsible for supporting the Store Manager by serving as the Manager on Duty (MOD) assuring safety, sales, production, programs and services, and other...
Overview Scope of Responsibilities: Works under general supervision. Relies on experience and judgment to plan and accomplish assigned tasks and goals within individual departments. Responsible...
Call Center Supervisor - Remote - Must live in NY state
- Rochester, NY
- 3 days ago
- Rochester, NY
- 3 days ago
Handle escalated calls. Monitor and review individual and team performance....
Remote WorkLGA Airport Customer Experience Supervisor P/T
- Queens Village, NY
- 20 days ago
- Queens Village, NY
- 20 days ago
General information Job Title LGA Airport Customer Experience Supervisor P/T Date Thursday, July 10, 2025 City Flushing State New York Base Pay Rate: $ 22.57 Full/Part Time Part Time Exempt or...
Job Requirements Call Center Manager Location: Onsite - Albany, NY Salary: Up to $75,000 per year Ready to lead and energize a fast-paced call center operation?...
TITLE: Client Service Supervisor LOCATION: Wolf Road REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 30 ($20.00 - $30.19 per hour) AVAILABILITY: Monday-Friday...
Manager, Resident Services FLSA Status: Salaried/Non-Exempt Location: New York, NY Worksite Status: On site Were Beam Living, a multi-family residential property management company that elevates,...
The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for oversight of the for-hire vehicle industries in New York City, including the drivers and owners of yellow...
The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water,...
Location : Hybrid (Tues + day of choice in-office) at Amherst Center Schedule : Open availability required. Typical shifts are MondayFriday, 9AM5:30PM or 10AM6:30PM, with occasional weekend shifts...
Customer Experience Supervisor II - Chautauqua Mall
- Lakewood, NY
- 60+ days ago
- Lakewood, NY
- 60+ days ago
General Description: As the Customer Experience Supervisor II - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water,...
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in New York
Highest Education Level
Call Center Managers in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Annuities
- Service Standards
- Service Sales
- New Hire Training
- Expediting
- Call Center Experience
- Inbound
- Call Center Management
- Workforce Management
- Talent Development
- Retail Management
- Courteous
- Point-of-Sale System
- Client Services
- Resolution
- Claims
- Merchandising
- Team Leading
- Customer Satisfaction
- Performance Management
- Leadership Development
- People Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Referrals
- Staffing
- Collections
- Retail
- Process Improvement
- Military Background
- High School Diploma
- Listening
- Customer Relationship Management
- Driving
- Typing
- Investigation
- Collaboration
- Telephone Skills
- Mentoring
- Interpersonal Skills
- Coaching
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Multitasking
- English
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
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