Call Center Manager Jobs in Mississippi
Characteristics of Work See MSPB Careers for information regarding this classifications Minimum Qualifications Typically requires High School Diploma or equivalent and 6-8 years of experience, two...
Now Hiring! Customer Service Team Leader (ECT-Chemetall) We are looking for a Customer Service Team Leader to join our Chemetall team in Jackson, MI. Come create chemistry with us! BASF/Chemetall,...
In-depth knowledge of call center operations, processes, and best practices. Proficiency in call center software, CRM systems, and workforce management tools....
Customer Experience Supervisor II - Turtle Creek Mall
- Hattiesburg, MS
- 30+ days ago
- Hattiesburg, MS
- 30+ days ago
General Description: As the Customer Experience Supervisor II - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
Customer Experience Supervisor I - Southaven Towne Ctr
- Southaven, MS
- 90+ days ago
- Southaven, MS
- 90+ days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
Demographic Data for Mississippi
Moving to Mississippi? Find some basic demographic data about Mississippi below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Mississippi
Highest Education Level
Call Center Managers in Mississippi offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Escalation Management
- Service Standards
- Service Sales
- Call Center Management
- New Hire Training
- Call Center Experience
- Expediting
- Workforce Management
- Inbound
- Talent Development
- Courteous
- Point-of-Sale System
- Resolution
- Team Leading
- Claims
- Performance Management
- People Management
- Merchandising
- Customer Satisfaction
- Calendar Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Health Care
- Referrals
- Staffing
- Collections
- Retail
- Decision Making
- High School Diploma
- Military Background
- Customer Relationship Management
- Listening
- Driving
- Collaboration
- Coaching
- Critical Thinking
- Telephone Skills
- Mentoring
- Quality Assurance
- Policy Development
- Multitasking
- Problem Solving
- Team Building
- Sales
- Staff Supervision
- Organization
- Customer Service
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills