Call Center Manager Jobs in Minnesota
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and...
**Requisition #:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement Plan Services organization in a work from home environment...
Remote WorkStore - MSP-MINNETONKA, MN Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Retail Customer Experience Manager Full Time
- Apple Valley, MN
- 15 days ago
- Apple Valley, MN
- 15 days ago
Store - MSP-APPLE VALLEY, MN Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
As the Voice-of-customer Manager, you ensure Medica effectively collects, analyzes and socializes insights across the enterprise, inspiring change, tracking progress and holding teams accountable...
Customer Experience Supervisor I - Ridgedale Shopg Cntr
- Minnetonka, MN
- 30+ days ago
- Minnetonka, MN
- 30+ days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
The Call Center Supervisor role is an in-person position in our downtown Minneapolis Office. Rust Consulting is an Exela Technologies company. About the Role: The Call Center Supervisor is...
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
We're expanding! Join our team in St. Paul as a full-time Scheduling Coordinator for the Call Center starting in the summer of 2025! Our new beautiful, state-of-the-art dental clinic is currently...
Customer Experience Supervisor I - River Hills Mall
- Mankato, MN
- 90+ days ago
- Mankato, MN
- 90+ days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
Part Time Retail Customer Experience Manager
- Coon Rapids, MN
- 90+ days ago
- Coon Rapids, MN
- 90+ days ago
Store - MSP-COON RAPIDS/MAIN, MN Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Demographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Minnesota
Highest Education Level
Call Center Managers in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Annuities
- Service Standards
- Service Sales
- New Hire Training
- Expediting
- Call Center Experience
- Inbound
- Call Center Management
- Workforce Management
- Talent Development
- Retail Management
- Courteous
- Point-of-Sale System
- Client Services
- Resolution
- Claims
- Merchandising
- Team Leading
- Customer Satisfaction
- Performance Management
- Leadership Development
- People Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Referrals
- Staffing
- Collections
- Retail
- Process Improvement
- Military Background
- High School Diploma
- Listening
- Customer Relationship Management
- Driving
- Typing
- Investigation
- Collaboration
- Telephone Skills
- Mentoring
- Interpersonal Skills
- Coaching
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Multitasking
- English
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
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