Call Center Manager Jobs in Michigan
Customer Experience Supervisor I - Green Oak Village Pl
- Brighton, MI
- 1 day ago
- Brighton, MI
- 1 day ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
Job Summary This is an associate level role with starting pay between $16 and $17 per hour. Schedule: Week one- you'll work Sunday, Monday, Tuesday, Wednesday, Friday. Week two- you'll work...
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and...
As a family company, we serve people and communities. When you work at Meijer, youre provided with career and community opportunities centered around leadership, personal growth and development....
**Requisition #:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement Plan Services organization in a work from home environment...
Remote Workcenter operations....
Do you lead with empathy, drive performance with purpose, and bring out the best in your teams? **Pearl Interactive Network** is seeking accomplished **Call Center Supervisors (CCSs)** to join our...
Customer Experience Supervisor Opportunity Summary: Customer Experience Supervisor is responsible for assisting in the operation of managing a profitable service department through productive...
Call Center Supervisor Five hour evening shift. Great team! Work Schedule: Summer Hours - Monday-Thursday 4:00pm-9:00pm School Year Hours - Monday-Friday 4:00pm-9:00pm Job Summary: Assist in...
DEPARTMENT OF TRANSPORTATION Call Center Manager Under general direction, plans, manages and supervises the operations and activities of the centralized City of Detroit Constituent Service Call Center...
Were currently seeking an experienced Call Center Manager to lead our inside sales and scheduling team in Port Huron, MI....
Customer Experience Supervisor I - Grand Traverse Mall
- Traverse City, MI
- 60+ days ago
- Traverse City, MI
- 60+ days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
The onsite Call Center Operations Supervisor will ensure maximum employee performance, through effective coaching and motivational skills....
Retail Part Time Customer Experience Supervisor
- Ann Arbor, MI
- 90+ days ago
- Ann Arbor, MI
- 90+ days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Michigan
Highest Education Level
Call Center Managers in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Annuities
- Service Standards
- Service Sales
- New Hire Training
- Expediting
- Call Center Experience
- Inbound
- Call Center Management
- Workforce Management
- Talent Development
- Retail Management
- Courteous
- Point-of-Sale System
- Client Services
- Resolution
- Claims
- Merchandising
- Team Leading
- Customer Satisfaction
- Performance Management
- Leadership Development
- People Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Referrals
- Staffing
- Collections
- Retail
- Process Improvement
- Military Background
- High School Diploma
- Listening
- Customer Relationship Management
- Driving
- Typing
- Investigation
- Collaboration
- Telephone Skills
- Mentoring
- Interpersonal Skills
- Coaching
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Multitasking
- English
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
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