Call Center Manager Jobs in Michigan
What Were Looking For: A proven closer when it comes to call center management, telemarketing, or lead generation....
Retail Customer Service Coordinator Retail Customer Service Coordinator
- Novi, MI
- 10 days ago
- Novi, MI
- 10 days ago
Retail Customer Service Coordinator TJX Companies 3.5 ( ) Novi, MI Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally to...
Call Center Supervisor University of Michigan - Ann Arbor
- Ann Arbor, MI
- 14 days ago
- Ann Arbor, MI
- 14 days ago
Center Management, Ocelot Chat, and Team Dynamix, to support daily Call Center operations and functions....
Responsibilities* 40% Manage OUA's Call Center platforms and tools, including Zoom Phone, Zoom Call Center Management, Ocelot Chat, and Team Dynamix, to support daily Call Center operations and functions...
Customer Experience Supervisor I - Lakeside S/C
- Sterling Heights, MI
- 30+ days ago
- Sterling Heights, MI
- 30+ days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
Customer Experience Supervisor I - Green Oak Village Pl
- Brighton, MI
- 45+ days ago
- Brighton, MI
- 45+ days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
center operations....
DEPARTMENT OF TRANSPORTATION Call Center Manager Under general direction, plans, manages and supervises the operations and activities of the centralized City of Detroit Constituent Service Call Center...
Were currently seeking an experienced Call Center Manager to lead our inside sales and scheduling team in Port Huron, MI....
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Michigan
Highest Education Level
Call Center Managers in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Escalation Management
- Service Standards
- Service Sales
- Call Center Management
- New Hire Training
- Call Center Experience
- Expediting
- Workforce Management
- Inbound
- Talent Development
- Courteous
- Point-of-Sale System
- Resolution
- Team Leading
- Claims
- Performance Management
- People Management
- Merchandising
- Customer Satisfaction
- Calendar Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Health Care
- Referrals
- Staffing
- Collections
- Retail
- Decision Making
- High School Diploma
- Military Background
- Customer Relationship Management
- Listening
- Driving
- Collaboration
- Coaching
- Critical Thinking
- Telephone Skills
- Mentoring
- Quality Assurance
- Policy Development
- Multitasking
- Problem Solving
- Team Building
- Sales
- Staff Supervision
- Organization
- Customer Service
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills