Call Center Manager Jobs in Michigan
Works with Call Center Manager and Director to implement strategic business work plan goals....
In PersonDirector of Call Center Operations
- Scion Staffing, Inc.
- Grand Rapids, MI
- 8 days ago
- Grand Rapids, MI
- 8 days ago
of Call Center Operations for our client, a growing, multi-state home services organization in Grand Rapids, Michigan!...
In PersonWhat you bring: Bachelor's and/or 5 years' experience in call center management requiredFlexibility to work between the hours of 7am-8pm, including weekends.Ability to multitask and remain calm under...
In PersonCall Center Manager-Metro Detroit Area
- JMJ Phillip Executive Search
- Detroit, MI
- 23 days ago
- Detroit, MI
- 23 days ago
Call Center Manager-Metro Detroit Area Posted on September 9, 2023 by JMJ Phillip The JMJ Phillip Sales and Business Development Recruiting Team is currently seeking a Call Center Manager located in...
In PersonCall Center Coordinator (Part Time)
- U.S. Physical Therapy
- Garden City, MI
- 30+ days ago
- Garden City, MI
- 30+ days ago
Company Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great...
In Person Part TimeRetail Customer Experience Supervisor Now Hiring Knapps Crossing
- TJX
- Grand Rapids, MI
- 60+ days ago
- Grand Rapids, MI
- 60+ days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
In PersonCustomer Experience Supervisor I - Lakeside S/C
- JC Penney
- Sterling Heights, MI
- 90+ days ago
- Sterling Heights, MI
- 90+ days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
In PersonCustomer Experience Supervisor I - Green Oak Village Pl
- JC Penney
- Brighton, MI
- 90+ days ago
- Brighton, MI
- 90+ days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
In PersonDemographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Michigan
Highest Education Level
Call Center Managers in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Service Sales
- Call Center Management
- Workforce Management
- Service Standards
- Escalation Management
- Call Center Experience
- Inbound
- New Hire Training
- Bank Deposits
- Talent Development
- Point-of-Sale System
- Retail Management
- Shipping
- Resolution
- Merchandising
- Courteous
- Cashier Skills
- Customer Satisfaction
- Calendar Management
- Problem Resolution
- People Management
- Onboarding
- Performance Management
- Staffing
- Referrals
- Retail
- Listening
- Military Background
- Collaboration
- Decision Making
- Events
- Driving
- English
- Coaching
- Telephone Skills
- Mentoring
- Policy Development
- Multitasking
- Critical Thinking
- Spanish
- Sales
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills