Call Center Manager Jobs in Maryland
**Requisition #:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement Plan Services organization in a work from home environment...
Remote WorkExperience with inbound call center operations. **Preferred Qualifications** - 2 years leading member/customer service team. - Experience in a Medicaid and/or Medicare setting....
Remote WorkDo you lead with empathy, drive performance with purpose, and bring out the best in your teams? **Pearl Interactive Network** is seeking accomplished **Call Center Supervisors (CCSs)** to join our...
Business Call Center Supervisor (REVENUE ADMINISTRATOR I) (Taxpayer Services Division)
- Annapolis, MD
- 45+ days ago
- Annapolis, MD
- 45+ days ago
Business Call Center Supervisor (REVENUE ADMINISTRATOR I) Taxpayer Services Division Recruitment #2... DEPARTMENT COMP Revenue Administration C DATE OPENED 6/13/2025 11:00:00 AM FILING DEADLINE...
: We are seeking an experienced Call Center Manager to lead daily operations at our Baltimore, MD facility....
Call Center Supervisor/Team Lead
- Annapolis Junction, MD
- 90+ days ago
- Annapolis Junction, MD
- 90+ days ago
Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have...
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Maryland
Highest Education Level
Call Center Managers in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Annuities
- Service Standards
- Service Sales
- New Hire Training
- Expediting
- Call Center Experience
- Inbound
- Call Center Management
- Workforce Management
- Talent Development
- Retail Management
- Courteous
- Point-of-Sale System
- Client Services
- Resolution
- Claims
- Merchandising
- Team Leading
- Customer Satisfaction
- Performance Management
- Leadership Development
- People Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Referrals
- Staffing
- Collections
- Retail
- Process Improvement
- Military Background
- High School Diploma
- Listening
- Customer Relationship Management
- Driving
- Typing
- Investigation
- Collaboration
- Telephone Skills
- Mentoring
- Interpersonal Skills
- Coaching
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Multitasking
- English
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
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