Call Center Manager Jobs in Kentucky
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
In PersonSeasonal Call Center Supervisor
- Education at Work
- Covington, KY
- 45+ days ago
- Covington, KY
- 45+ days ago
Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage....
In Person TemporaryCustomer Experience Supervisor I - Fayette Mall
- JC Penney
- Lexington, KY
- 90+ days ago
- Lexington, KY
- 90+ days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
In PersonCustomer Experience Supervisor I - Jefferson Mall
- JC Penney
- Louisville, KY
- 90+ days ago
- Louisville, KY
- 90+ days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
In PersonDemographic Data for Kentucky
Moving to Kentucky? Find some basic demographic data about Kentucky below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Kentucky
Highest Education Level
Call Center Managers in Kentucky offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Service Sales
- Call Center Management
- Workforce Management
- Escalation Management
- Call Center Experience
- Inbound
- New Hire Training
- Bank Deposits
- Talent Development
- Point-of-Sale System
- Retail Management
- Resolution
- Merchandising
- Courteous
- Cashier Skills
- Customer Satisfaction
- Telecom
- People Management
- Onboarding
- Calendar Management
- Problem Resolution
- Performance Management
- Staffing
- Referrals
- Retail
- Listening
- Collaboration
- Military Background
- Reporting
- Decision Making
- Events
- Driving
- English
- Coaching
- Telephone Skills
- Mentoring
- Policy Development
- Multitasking
- Critical Thinking
- Spanish
- Sales
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills