Call Center Manager Jobs in Kansas
General information Job Posting Title Supervisor - Call Center (Part-time, Remote) Date Thursday, July 24, 2025 City Remote Country United States Working time Part-time Description & Requirements...
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and...
**Requisition #:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement Plan Services organization in a work from home environment...
Remote WorkResponsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and...
Call Center experience preferred....
Pharmacist Coordinator - Call Center & Patient Services
- Lenexa, KS
- 16 days ago
- Lenexa, KS
- 16 days ago
Pharmacist Coordinator - Call Center & Patient ServicesSouthlake Campus Position Summary / Career Interest: The Pharmacist Coordinator provides comprehensive collaborative pharmaceutical care for...
Supervisor - Call Center (Temporary, Remote Lawrence, KS)
- Lawrence, KS
- 20 days ago
- Lawrence, KS
- 20 days ago
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed...
OAM Call Center Lead - Orthopedic SurgerySouthlake Campus Position Summary / Career Interest: The OAM (Office of Access Management) Call Center Lead monitors incoming call volume throughout the...
Remote WorkProgram Manager (call center operations)
- Overland Park, KS
- 25 days ago
- Overland Park, KS
- 25 days ago
Maintains and improves call center operations by monitoring system performance, identifying and resolving problems, preparing, and completing action plans....
Do you lead with empathy, drive performance with purpose, and bring out the best in your teams? **Pearl Interactive Network** is seeking accomplished **Call Center Supervisors (CCSs)** to join our...
REQUIRED QUALIFICATIONS Minimum of 3 years of call center experience or 1 year in a management role. Associates degree or equivalent combination of education and experience....
REQUIRED QUALIFICATIONS Minimum of 3-years of total call center experience or 1-year of call center management experience Associate's degree or equivalent combination of education and relevant work...
Required Minimum 5 years of call center management experience. Associates degree or equivalent combination of education and experience. Strong leadership and staff development skills....
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Demographic Data for Kansas
Moving to Kansas? Find some basic demographic data about Kansas below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Kansas
Highest Education Level
Call Center Managers in Kansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Annuities
- Service Standards
- Service Sales
- New Hire Training
- Expediting
- Call Center Experience
- Inbound
- Call Center Management
- Workforce Management
- Talent Development
- Retail Management
- Courteous
- Point-of-Sale System
- Client Services
- Resolution
- Claims
- Merchandising
- Team Leading
- Customer Satisfaction
- Performance Management
- Leadership Development
- People Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Referrals
- Staffing
- Collections
- Retail
- Process Improvement
- Military Background
- High School Diploma
- Listening
- Customer Relationship Management
- Driving
- Typing
- Investigation
- Collaboration
- Telephone Skills
- Mentoring
- Interpersonal Skills
- Coaching
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Multitasking
- English
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
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