Call Center Manager Jobs in Georgia
Supervises a front line team of agents providing assignment intake service, customer contact, response time management and complete customer satisfaction surveys.
Responsibilities In collaboration with the Manager, Call Center Operations, assists in the daily running and management of the center....
Onsite Supervisor (Call Center) - Atlanta/Peachtree area
- Atlanta, GA
- 7 days ago
- Atlanta, GA
- 7 days ago
Overview Work Location: This is an Onsite position (must live in the Atlanta/Peachtree Corners area) Compensation : $43,888 exempt/annual salary Transworld Systems, Inc. is an industry leader,...
This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management....
Experienced Call Center Operations Supervisor
- Garden City, GA
- 90+ days ago
- Garden City, GA
- 90+ days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high-volume environment....
Required Minimum 5 years of call center management experience. Associates degree or equivalent combination of education and experience. Strong leadership and staff development skills....
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Georgia
Highest Education Level
Call Center Managers in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Escalation Management
- Service Standards
- Service Sales
- Call Center Management
- New Hire Training
- Call Center Experience
- Expediting
- Workforce Management
- Inbound
- Talent Development
- Courteous
- Point-of-Sale System
- Resolution
- Team Leading
- Claims
- Performance Management
- People Management
- Merchandising
- Customer Satisfaction
- Calendar Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Health Care
- Referrals
- Staffing
- Retail
- Collections
- Decision Making
- High School Diploma
- Military Background
- Customer Relationship Management
- Listening
- Driving
- Collaboration
- Critical Thinking
- Telephone Skills
- Mentoring
- Coaching
- Quality Assurance
- Policy Development
- Problem Solving
- Team Building
- Multitasking
- Sales
- Staff Supervision
- Organization
- Customer Service
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills