Call Center Manager Jobs in Georgia
The ideal candidate will be responsible for overseeing all aspects of call center operations, building and sustaining a positive, high-performing culture, and ensuring alignment with organizational...
In PersonCustomer Experience Supervisor
- Serenity Mental Health Centers
- Sandy Springs, GA
- 1 day ago
- Sandy Springs, GA
- 1 day ago
Lead With Purpose. Grow With Impact. Step Into Healthcare Leadership at Serenity. If youve ever wanted a career that truly makes a difference one where your leadership directly impacts peoples...
In Person- Serenity Mental Health Centers
- Sandy Springs, GA
- 1 day ago
- Sandy Springs, GA
- 1 day ago
Want to Make a Difference for Others as a Leader in Healthcare? Welcome to Serenity. If youve ever thought about a career in healthcare but didnt know where to start this is your sign. Serenity...
In PersonVaco Atlanta is working with an impressive client based in Kennesaw, GA looking for a dynamic Call Center Manager to join their team in a DIRECT HIRE position....
In PersonConduct call monitoring and coaching sessions to reinforce service quality standards....
In PersonRequired Minimum 5 years of call center management experience. Associates degree or equivalent combination of education and experience. Strong leadership and staff development skills....
In PersonStrong leadership and organizational skills, including time management and documentation, workforce management tools and call center technology. Strong computer skills....
In PersonRetail Customer Service Coordinator Retail Customer Service Coordinator
- TJX Companies
- Roswell, GA
- 16 days ago
- Roswell, GA
- 16 days ago
Retail Customer Service Coordinator TJX Companies 3.5 ( ) Roswell, GA for later Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
In PersonTJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
In PersonCollaborate across departments to improve processes tied to call center operations. Lead, coach, and develop service and sales agents in a fast-paced environment....
In PersonAPR Consulting, Inc. has been engaged to identify a Call Center SupervisorLocation: Duluth, GA / RemotePosition: Call Center SupervisorPay Rate: $30/hrDuration of assignment: 6 months minimum,...
In PersonWork with Call Center Manager to analyze call center volume. Make recommendations to staffing levels in order to meet Grade of Service goals....
In Person Temporary- Safe-Guard Products International
- Atlanta, GA
- 30+ days ago
- Atlanta, GA
- 30+ days ago
Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform....
In PersonExperienced Call Center Operations Supervisor
- MCI Careers
- Garden City, GA
- 30+ days ago
- Garden City, GA
- 30+ days ago
POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries....
In PersonExperienced Call Center Manager
- MCI Careers
- Garden City, GA
- 30+ days ago
- Garden City, GA
- 30+ days ago
We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high-volume environment....
In PersonDemographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Georgia
Highest Education Level
Call Center Managers in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Service Sales
- Escalation Management
- Workforce Management
- Call Center Management
- New Hire Training
- Call Center Experience
- Inbound
- Bank Deposits
- Talent Development
- Point-of-Sale System
- Retail Management
- Resolution
- Merchandising
- Courteous
- Cashier Skills
- Customer Satisfaction
- People Management
- Onboarding
- Calendar Management
- Problem Resolution
- Telecom
- Performance Management
- Health Care
- Staffing
- Referrals
- Retail
- Listening
- Collaboration
- Military Background
- Decision Making
- Events
- Driving
- Telephone Skills
- Mentoring
- Employee Development
- Multitasking
- Policy Development
- Coaching
- Critical Thinking
- Spanish
- Sales
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills