Call Center Manager Jobs in Florida
Management, Quality, Analytics, IT, Pharmacy Ops, Compliance, and vendor partners to optimize performance and drive continuous improvement.Present actionable insights and recommendations to senior...
In PersonAt Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at...
In PersonParticipating as a member of the Member and Provider Services Department Management Team, including strategy, budgeting, staffing projection and quality improvement. Creating a culture within the...
In PersonOVERVIEW Mission: As a Contact Center Supervisor at Qualfon, you will lead a team of dedicated contact center associates, ensuring the best performance, employee engagement and development, and...
In PersonCall Center Floor Manager Sales Team Leadership (Full Time) (MIAMI)
- Miami, FL
- 5 days ago
- Miami, FL
- 5 days ago
We have the secret formula to being SUCCESSFUL!! Anyone who is serious about making money is GUARANTEED to make money with US IF you follow our SUCCESS FORMULA! Stop going from place to place,...
In Person Full Time- TJX Companies
- University Park, FL
- 7 days ago
- University Park, FL
- 7 days ago
Customer Experience Supervisor-Full Time-Now Hiring TJX Companies 3.5 ( ) University Park, FL on company site Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75%...
In Person Full TimeCustomer Experience Supervisor-Full Time-Now Hiring
- TJX
- University Park, FL
- 12 days ago
- University Park, FL
- 12 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
In Person Full TimeCustomer Experience Supervisor I - Lakeland Sq
- JC Penney
- Lakeland, FL
- 13 days ago
- Lakeland, FL
- 13 days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
In PersonMedical Equipment Customer Service Team Leader
- Rotech Healthcare Inc.
- Orlando, FL
- 13 days ago
- Orlando, FL
- 13 days ago
About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators,...
In PersonHighly Complex Skills/Competencies : Proven experience as a Senior Call Center Manager or in a similar leadership role in a call center or customer service environment....
In PersonCall Center Manager - Maitland, FL
- ADCS Clinics, LLC
- Maitland, FL
- 27 days ago
- Maitland, FL
- 27 days ago
center experience (healthcare scheduling software strongly preferred)....
In PersonBoulevard Tire Center - Serving Florida Since 1968 is looking for a top notch Service Manager in our Lady Lake, FL location. This is an exciting career opportunity to get on board with the best...
In Person- HIP
- Pensacola, FL
- 45+ days ago
- Pensacola, FL
- 45+ days ago
The New Patient Scheduling Specialist is critical in driving our success by consistently engaging with warm leads through calls, texts, and emails. Their primary responsibility is to schedule...
RemoteWe are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high-volume environment....
In PersonExperienced Call Center Operations Supervisor
- MCI Careers
- Tampa, FL
- 45+ days ago
- Tampa, FL
- 45+ days ago
LOCATION: Tampa, FL POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across...
In PersonDemographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Florida
Highest Education Level
Call Center Managers in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Service Sales
- Call Center Management
- Service Standards
- Workforce Management
- Escalation Management
- New Hire Training
- Call Center Experience
- Inbound
- Bank Deposits
- Talent Development
- Point-of-Sale System
- Retail Management
- Resolution
- Merchandising
- Courteous
- Cashier Skills
- Customer Satisfaction
- Telecom
- People Management
- Onboarding
- Calendar Management
- Problem Resolution
- Performance Management
- Health Care
- Staffing
- Referrals
- Retail
- Listening
- Collaboration
- Military Background
- Decision Making
- Events
- Driving
- Reporting
- English
- Coaching
- Quality Assurance
- Telephone Skills
- Mentoring
- Policy Development
- Multitasking
- Critical Thinking
- Spanish
- Sales
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills