Call Center Manager Jobs in Florida
Do you hae experience working as a team lead in a call center enviroment?We are seeking an experienced and proactive Operations Team Leader to oversee daily service delivery, drive operational...
The Call Center Manager will provide oversight and support for his/her areas of responsibility....
Monitor quality of service through call monitoring, ticket reviews, and customer feedback analysis....
Remote WorkCompany Description Starting pay rate: $17 / hour - Use our Daily Pay benefit and get access to your pay as you need it. The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect...
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Boulevard Tire Center - Serving Florida Since 1968 is looking for a top notch Service Manager in our DeLand, FL location. This is an exciting career opportunity to get on board with the best...
Customer Experience Supervisor I - Boynton Beach Mall
- Boynton Beach, FL
- 15 days ago
- Boynton Beach, FL
- 15 days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed...
Customer Experience Supervisor I - Edison Mall
- Fort Myers, FL
- 27 days ago
- Fort Myers, FL
- 27 days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
Minimum Required Skills: 4-5 years of call center experience 5 years of experience managing a call center Advanced use of MS Office (Word, Excel, Outlook, PowerPoint, Access)....
The Opportunity: We're seeking an experienced Call Center Manager to lead and elevate our Call Center team in Clearwater, FL....
Customer Experience Supervisor I - Sarasota Square
- Sarasota, FL
- 45+ days ago
- Sarasota, FL
- 45+ days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
LOCATION Tampa, FL POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a...
We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high-volume environment....
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Florida
Highest Education Level
Call Center Managers in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Annuities
- Service Standards
- Service Sales
- New Hire Training
- Expediting
- Call Center Experience
- Inbound
- Call Center Management
- Workforce Management
- Talent Development
- Retail Management
- Courteous
- Point-of-Sale System
- Client Services
- Resolution
- Claims
- Merchandising
- Team Leading
- Customer Satisfaction
- Performance Management
- Leadership Development
- People Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Referrals
- Staffing
- Collections
- Retail
- Process Improvement
- Military Background
- High School Diploma
- Listening
- Customer Relationship Management
- Driving
- Typing
- Investigation
- Collaboration
- Telephone Skills
- Mentoring
- Interpersonal Skills
- Coaching
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Multitasking
- English
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills