Call Center Manager Jobs in Arkansas
**Requisition #:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement Plan Services organization in a work from home environment...
Remote WorkDo you lead with empathy, drive performance with purpose, and bring out the best in your teams? **Pearl Interactive Network** is seeking accomplished **Call Center Supervisors (CCSs)** to join our...
Organizes and plans implementation of strategic initiatives provided by senior call center management....
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and...
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and...
In-depth knowledge of call center operations, processes, and best practices. Proficiency in call center software, CRM systems, and workforce management tools....
Demographic Data for Arkansas
Moving to Arkansas? Find some basic demographic data about Arkansas below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Arkansas
Highest Education Level
Call Center Managers in Arkansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Annuities
- Service Standards
- Service Sales
- Expediting
- New Hire Training
- Call Center Experience
- Inbound
- Call Center Management
- Workforce Management
- Talent Development
- Retail Management
- Courteous
- Point-of-Sale System
- Client Services
- Resolution
- Claims
- Merchandising
- Customer Satisfaction
- Performance Management
- Leadership Development
- People Management
- Accounts Receivable
- Problem Resolution
- Referrals
- Staffing
- Collections
- Interviewing
- Retail
- Process Improvement
- Military Background
- High School Diploma
- Listening
- Customer Relationship Management
- Driving
- Investigation
- Typing
- Interpersonal Skills
- Collaboration
- Telephone Skills
- Mentoring
- Employee Development
- Inventory Management
- Policy Development
- Coaching
- Problem Solving
- Team Building
- Microsoft Office
- Multitasking
- English
- Microsoft Excel
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
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