Customer Service Representative

Join Our Team as a Customer Service Representative!

Are you looking for a dynamic role in the printing industry where you can utilize your customer service skills to make a difference? Look no further! LDI Reproprinting is seeking a Customer Service Representative to join our team in Tampa, FL. As a leading provider of digital construction and commercial printing services, we pride ourselves on delivering high-quality products and exceptional customer service to construction professionals and businesses.

Daily Responsibilities:

• Interact with customers to provide information in response to inquiries about products and services
• Process orders, prepare correspondences, and fulfill customer needs to ensure customer satisfaction
• Resolve customer complaints and issues in a timely and professional manner
• Coordinate with production team to ensure timely delivery of orders
• Maintain customer database and records accurately

Required Skills:

• Strong attention to detail and ability to multitask in a fast-paced environment

Nice to Have Skills:

• Experience in commercial printing industry
• Knowledge of digital press & bindery
• Familiarity with large format printing, and print production processes

Salary Range: $40,000 - $50,000 per year

Company Information:

LDI Printing Centers provides digital construction and commercial printing services, including large format printing, custom vinyl decals, signage, and printed apparel for construction professionals and businesses.

DEI Statement:

At LDI Reproprinting, we are committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued and respected.

EEO Statement:

LDI Reproprinting is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are dedicated to creating a work environment free from discrimination and bias.