Call Center Pharmacist- Closed Door Pharmacy (RPH License Required)

  • Giant Eagle
  • Columbus, Ohio
  • Full Time

Job Summary

As a Licensed Call Center Pharmacist, you will follow all state and federal regulations and support local pharmacy operations via off site support by completion of pharmacist tasks including but not limited to data verification of prescriptions and clinical MTM.

Job Description

  • Experience Required: 0 to 6 months
  • Experience Desired: Previous retail and/or clinical pharmacist
  • Education Required: Bachelors Degree
  • Certification or Licensing Required: Pharmacy must have current Pennsylvania or Ohio pharmacist license, the other to be obtained after start. Second licensing fees reimbursed by company. Immunization certification/license as required by state.
  • Lifting Requirement: Up to 25 pounds
  • Age Requirement: At least 18 years of age

Job Responsibility

  • Operate as a pharmacist in a closed door facility to support retail stores in daily operations
  • Follow all Company policies and procedures to maximize quality/outcomes
  • Verify prescriptions for accuracy (data verification) and complete drug utilization review (DUR) of prescriptions
  • Provide telephonic clinical pharmacy services (MTM) to patients in order to optimize patient outcomes including but not limited to Comprehensive Medication Reviews (CMR), Targeted Interventions (TIP), Adherence Monitoring Interventions, and Manufacturer Programs
  • Maintain production metrics and operational goals
  • Assist with closed-door pharmacy support programs such as bulk immunization billing, patient support telephone lines, medication recall notification/counseling and other initiatives that can be completed remotely in processing center to remove non customer-facing work from the retail pharmacies
  • Assist technicians in interpretation of prescriptions and third party billing
  • Attend and participate in quarterly Continuous Quality Improvement (CQI) meetings
  • Work with physicians and nurses to secure clarifications and new prescriptions. This includes scanning new orders/clarifications into the Rx system for processing
  • Complete incoming/outgoing prescription transfers as needed

About Us

At Giant Eagle Inc., were more than just food. Were one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. Its why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. Were always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
Job ID: 507457445
Originally Posted on: 1/23/2026

Want to find more opportunities?

Check out the 3,727,786 verified jobs on iHire