Installation Tech

ndustry: Fire Alarm, CCTV, Access Control, Intrusion Detection
Job Type: Full-Time | Travel: Required

Key Must Haves 

• Experience installing fire alarm systems or security hardware
• Experience working on commercial accounts preferred

What You’ll Do
Key Responsibilities:

• Assist in the installation of security and fire systems hardware.
• Collaborate with team members to ensure compliance with regulatory requirements.
• Adhere to all company policies and industry regulations.
• Assist in creating documentation and reports for security assessments and audits.
• Accurately maintain inventory records for all hardware.
• Maintain tools, vehicles, and equipment and keep parts and supplies in order.
• Provide excellent customer service by responding to support requests promptly and professionally, ensuring user satisfaction.
• Performs other related duties as assigned.

Performance Objectives

• Complete assigned training modules and certifications within specified timelines.
• Deliver quality service and support that meets or exceeds customer expectations.
• Maintain timely and accurate service documentation.

What We’re Looking For
Qualifications:

• High school diploma or equivalent required.
• Valid driver’s license and clean driving record.
• 3+ years of experience in an installation role supporting fire systems, security systems, access control systems, and CCTV systems.
• Experience installing Kidde, DMP, Digital Watchdog, Notifier, and AiPhone preferred
• NICET 1

Key Traits for Success:

• Familiarity with iPhone/iPad and best practices.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.
• Ability to work well in a team environment.
• Eagerness to learn and adapt to using hand and power tools.
• Attention to detail and commitment to accuracy.
• Time management and organizational skills.

Physical Requirements

• Reasonable accommodations may be made for individuals with disabilities.
• Ability to sit or stand for extended periods.
• Capable of lifting and moving equipment weighing up to 50 pounds.
• Comfortable working in various environments, including client sites and on ladders.
• Must be able to work at heights.
• Must be able to work in all weather conditions.

Work Hours & Benefits

• Core work hours are Monday through Friday, 7:30 a.m. to 4:30 p.m., with travel to customer sites required.
• Comprehensive benefits package including medical, dental, and vision insurance after 30 days.
• Generous PTO policy and six company holidays in the first year (PTO prorated year one).
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