Government Relations Administrative Coordinator

Position Title: Government Relations Agency Division: Government Relations

Administrative Coordinator

Employment Status: Full-time FLSA Status: Exempt

Reports to: VP, Government Relations Pay Grade: 5

Creation Date: 11/11/2025 Revision Date:

SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.

Position Summary : Service Coordination, Inc. (SCI) is seeking a full-time Government Relations Administrative Coordinator to support the day-to-day execution, administration, and logistics for SCI’s federal and state government relations function. The government relations administrative coordinator is a professional role supporting the VP of Government Relations and will be a valued team member within SCI’s Government Relations Center of Excellence (GRCoE). The role requires executive administrative experience. We are seeking a candidate who is proactive, detail oriented, organized, comfortable working under pressure and wants to contribute to high-impact health, disability and human services focused advocacy, external affairs, and stakeholder engagement efforts. The ability to maintain confidentiality and exercise discretion is required. The administrative coordinator will collaborate within the GRCoE, cross functionally within SCI and with externally contracted policy consultant lobby firms to advance the goals of the GRCoE. The administrative coordinator will report to and support the VP, Government Relations. The position will require periodic in-person attendance at meetings and events in Washington, D.C., Annapolis and other areas within Maryland.

SCI Team Member Expectations : All SCI Team Members are expected to: Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures, follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.

Essential Duties:

• Coordinate the day-to-day activities of the Government Relations Center of Excellence
• Provide administrative support for SCI’s Government Relations Committee and other internal subcommittees and workgroups
• Provides strategic management and planning for the GRCoE
• Policy and legislative analysis, research, tracking state and federal legislation, hearings and other policy developments
• Coordinating work of contracted state and federal policy consultant teams
• Coordinate cross-functional work within SCI and externally with stakeholders that include legislators, their staff, agency officials, and coalition partners
• Calendar management on behalf of the Government Relations Center of Excellence
• Develop meeting agendas, take minutes, and track action items
• May prepare and edit presentations, remarks, talking points, testimony, policy letters, issue briefs and other advocacy related materials
• Organize and assist with SCI’s participation in advocacy events and other in-person and virtual meeting planning
• Assist the Government Relations Center of Excellence with consultant invoice management, credit card statement processing, and budget tracking
• Utilize government relations software to track legislation and regulations, run reports, document meetings with lawmakers and other tasks
• May draft summaries of new laws, regulations, and interpretations
• Complex meeting scheduling, both virtually and in-person, including selecting and reserving meeting space
• Support the Government Relations Center of Excellence with lobbying compliance tracking and related reporting requirements
• Support team plans, projects, activities, or other deliverables as needed
• Serve as the main point of contact for administrative questions from the team
• Develop a strong understanding of government operations and lobbying practices
• May provide coverage for other leaders where temporary administrative needs exist

Supervisory Duties :

• N/A

Education Required :

• Bachelor’s degree is required. A concentration in Political Science, Public Policy, Public Administration, Human Services or Social Work is preferred

Experience Required:

• 5 + years' experience in an executive support role
• Prior work experience in public policy, government relations or public affairs is preferred
• Familiarity with lobby compliance requirements is desirable
• Experience using government relations software is a plus

SCI Value Related Competencies:

• People Come First (Customer Focus): Thinks and acts with people we support in mind when making decisions. Dedicated to meeting the expectations and requirements of internal and external shareholders, uses information and feedback to improve services.
• Building Relationships and Connections: Interpersonal savvy. Relates to all kinds of people. Builds appropriate rapport, uses diplomacy and tact, diffuses high-tension situations comfortably. Establishes and maintains meaningful connections within the community and the organizations (internal and external stakeholders).
• Education (Informing Others): Quickly finds common ground to solve problems. Is seen as a cooperative team player. Provides coaching and mentoring to Team Members. Consistent communicator provides Team Members with the tools they need to perform their jobs in a timely manner. Explores all available options to make the best decision for internal and external holders.
• Diversity: Values, appreciates and honors the ways in which cultural differences can create value in organizations. Is service oriented: Demonstrates a commitment to the philosophies for services and the goal of independence for the people we serve. Raises awareness in communities to appreciate the similarities and unique gifts of each person. Interacts with all kinds of Team Members equitably, deals effectively with all races, nationalities, cultures, disabilities, ages, and genders, supports equal and fair treatment and opportunity for all.
• Driving Solutions (Perseverance): Pursues all initiatives with energy, drive, and the goal to succeed.

Job-Specific Competencies :

• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
• Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Communicates: Under the leader’s direction, author, contribute and/or edit policy communications, involve appropriate stakeholders and gain final approval. May manage distribution lists and send communications on the leader’s behalf
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Drives Results: Consistently achieving results, even under tough circumstances
• Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
• Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
• Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
• Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals
• Resourcefulness: Securing and deploying resources effectively and efficiently

Physical Demands : Generally, presents standard office environment. Must be able to remain in a stationary position >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.

IT Roles must be able to position self to maintain computers and equipment, including under desks and in server room(s). Frequently moves equipment weighing up to 50 pounds.

Reasonable accommodations may be able to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.

*SCI does not sponsor for immigration, including for H1B, TN, and other non-immigrant visas, for this role.

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