Clinic Supervisor, Dallas, TX - Oculoplastics
11442 N. Central Expressway, Dallas, TX
ESSENTIAL DUITIES AND RESPONSIBILITIES:
The essential functions include, but are not limited to the following:
- Supervises all oculoplastic personnel - ophthalmic assistants (certified and non-certified) in their daily duties.
- Ensures all systems are functioning well as designed and all instruments and equipment are well maintained.
- Arranges for the clinical purchases of supplies, instruments, and service agreements in the clinical exam lanes and diagnostic areas.
- Plans and organizes the scheduling of Tech/Scribe duties and work hours in a manner consistent with fluctuations in patient flow and physician availability.
- Facilitates Oculoplastic communication and scheduling with Clinic Administrative Manager.
- Participates in the selection, hiring and training of new clinical employees.
- Counsels & evaluates all clinic staff to ensure standards of performance, clinical protocols and professional behavior are being met.
- Works with Human Resources and the Clinic Administrative Manager on any behavior corrective action or other personnel policy issues.
- Works with the Clinic Administrative Manager on conducting timely evaluation reviews for clinic staff.
- Works in conjunction with the Clinic Administrative Manager to monitor staffing resources, payroll, patient scheduling, patient satisfaction, doctors schedules, and address general clinic policies & procedures.
- Oversees and coordinates clinical EMR and compliance efforts.
- Performs direct patient care consistent with oculoplastic clinic responsibilities and any added responsibilities according to level of certification. Fills in when necessary if technician staff is out.
- Travels to other offices with physician when necessary
- Upload and disperse RX and medical record requests.
- Monitor PCAs and report daily patient counts to the Clinic Administrative Manager.
- Facilitates Lasik communication and scheduling with Physicians and Clinic Administrative Manager.
- Works with physicians to operate laser during refractive surgery and performs laser tech duties.
- Other duties as assigned.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
- Some College Coursework is preferred; BA or BS
- Experience with electronic medical record systems (EMRs) is preferred.
- Minimum of four years experience serving in a clinical healthcare environment is required
- COA/COT preferred; not required
- Proficient in Microsoft Office, specifically with Excel, Word, and PowerPoint.
- Excellent oral and written communication skills.
- Excellent problem-solving skills.
- Excellent organizational and interpersonal skills.
- Ability to work effectively and present information and respond to questions from groups of colleagues, patients, and physicians.
- CPR preferred; not required.
Benefits:
- Comprehensive health, dental, and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.