Strategy Analyst

SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.

Position Summary: The Strategy Analyst is a core contributor to the Strategy Center of Excellence, providing analysis, decision support, and reports and presentations for executive audiences. The role builds and maintains datasets, produces dashboards and briefs, keeps KPIs current and visible, organizes proposed initiatives into decision-ready materials, and creates and presents reports using information from Centers of Excellence and project leads.

SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures. follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.

Essential Duties:

• Support strategic planning and growth and diversification with core analysis and decision support.
• Build and maintain datasets used for strategic plan tracking and reporting.
• Develop dashboards and reports; draft and present executive-facing summaries and presentation that translate data into clear insights.
• Keep KPIs current and visible across organizational goals and objectives.
• Structure inputs from Centers of Excellence and project leads and ensure completeness and clarity.
• Run structured external scans of market, policy, payer, and competitor signals and summarize implications for planning.
• Build simple sizing, cost, risk, and capacity worksheets to frame options and tradeoffs.
• Synthesize inputs into concise options and recommended next steps, noting assumptions and data gaps.
• Identify risks, dependencies, and data-quality issues early; track follow-ups and escalate as needed.
• Execute to the Strategy Center reporting calendar, timelines, and standards.
• Recommend improvements to working templates for scans, briefs, and dashboards; implement updates as assigned.
• Present neutral, evidence-based analysis and recommendations.Contribute to a culture of accountability, learning, and continuous improvement in the execution of strategic priorities.

Supervisory Duties:

• N/A

Education Required:

• Bachelor’s degree required. Preferred fields include business, public administration, data analytics, health administration, or a related field.
• Master’s degree in a related field is a plus, but not required.
• Relevant certificates or coursework in analytics or BI are a plus, but not required.

Experience Required:

• 5+ years’ professional experience in nonprofit, business, public sector, or related sector.
• 2+ years in strategy, analytics, program management, operations, or consulting; 3+ years preferred; relevant administrative supervision that included project coordination, KPI reporting, and/or process improvement counts toward this requirement.
• Experience drafting and presenting summaries for executive audiences.
• Data analysis experience with Excel or BI tool; ability to learn new tools quickly.

SCI Value Related Competencies:

• People Come First (Customer Focus): Thinks and acts with people we support in mind when making decisions. Dedicated to meeting the expectations and requirements of internal and external shareholders, uses information and feedback to improve services.
• Building Relationships and Connections: Interpersonal savvy. Relates to all kinds of people. Builds appropriate rapport, uses diplomacy and tact, diffuses high-tension situations comfortably. Establishes and maintains meaningful connections within the community and the organization (internal and external stakeholders)
• Education (Informing Others): Quickly finds common ground to solve problems. Is seen as a cooperative team player. Provides coaching and mentoring to Team Members. Consistent communicator, provides Team Members with the tools they need to perform their jobs in a timely manner. Explores all available options to make the best decision for internal and external holders
• Diversity: Values, appreciates and honors the ways in which cultural differences can create value in organizations. Is service oriented: Demonstrates a commitment to the philosophies for services and the goal of independence for the people we serve. Raises awareness in communities to appreciate the similarities and unique gifts of each person. Interacts with all kinds of Team Members equitably, deals effectively with all races, nationalities, cultures, disabilities, ages, and genders, supports equal and fair treatment and opportunity for all.
• Driving Solutions (Perseverance): Pursues all initiatives with energy, drive, and the goal to succeed.

Job-Specific Competencies:

• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
• Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals
• Drives Results: Consistently achieving results, even under tough circumstances
• Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals
• Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
• Ensures Accountability: Holding self and others accountable to meet commitments
• Tech Savvy: Anticipating and adopting innovations in business - building digital and technology applications

Physical Demands: Generally, presents standard office environment. Must be able to remain in a stationary position >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.

IT Roles must be able to position self to maintain computers and equipment, including under desks and in server room(s). Frequently moves equipment weighing up to 50 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.