Customer Service Manager Jobs in Boston, MA

1-15 of 115 Jobs
Smyth Companies

CUSTOMER SERVICE MANAGER

We’re currently hiring a Customer Service Manager to lead and grow our Customer Service team in Wilmington, MA....

Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)

  • Scituate, MA (20 miles from Boston, MA)
  • 3 hours ago
  • Scituate, MA (20 miles from Boston, MA)
  • 3 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Customer Experience Manager

  • Avon, MA (15 miles from Boston, MA)
  • 4 hours ago
  • Avon, MA (15 miles from Boston, MA)
  • 4 hours ago

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness,...

Banking Center Relationship Banker 1

  • Brookline, MA (4 miles from Boston, MA)
  • 5 hours ago
  • Brookline, MA (4 miles from Boston, MA)
  • 5 hours ago

Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions Support segmentation strategy by implementing sales, retention, and other bank initiatives...

Relationship Banker - South Shore Market

  • Medfield, MA (17 miles from Boston, MA)
  • 6 hours ago
  • Medfield, MA (17 miles from Boston, MA)
  • 6 hours ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

Customer Service Coordinator

  • Medford, MA (4 miles from Boston, MA)
  • 18 hours ago
  • Medford, MA (4 miles from Boston, MA)
  • 18 hours ago

Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop...

Client Services Manager Senior

  • Canton, MA (12 miles from Boston, MA)
  • 19 hours ago
  • Canton, MA (12 miles from Boston, MA)
  • 19 hours ago

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 1 - 5% Job Description We are FIS....

Customer Experience Manager

  • Marlborough, MA (24 miles from Boston, MA)
  • 19 hours ago
  • Marlborough, MA (24 miles from Boston, MA)
  • 19 hours ago

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danahers 15+ operating companies,...

Remote Work

Client Service Coordinator - 004043

  • Westwood, MA (11 miles from Boston, MA)
  • 20 hours ago
  • Westwood, MA (11 miles from Boston, MA)
  • 20 hours ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...

Customer Service Manager- Remote

  • Salem, MA (13 miles from Boston, MA)
  • 2 days ago
  • Salem, MA (13 miles from Boston, MA)
  • 2 days ago

In addition, the Customer Service Manager is responsible for metric and quality performance monitoring....

Customer Service Lead - Part-Time

  • Somerville, MA (2 miles from Boston, MA)
  • 2 days ago
  • Somerville, MA (2 miles from Boston, MA)
  • 2 days ago

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...

Nights and Weekends PT Customer Experience Manager

  • Chelmsford, MA (21 miles from Boston, MA)
  • 3 days ago
  • Chelmsford, MA (21 miles from Boston, MA)
  • 3 days ago

Nights and Weekends PT Customer Experience Manager 3.4 3.4 out of 5 stars Chelmsford, MA Store - BOS-CHELMSFORD, MA Deliver a customer centric shopping experience by managing and delivering...

Relationship Banker - Peabody Area

  • Peabody, MA (12 miles from Boston, MA)
  • 4 days ago
  • Peabody, MA (12 miles from Boston, MA)
  • 4 days ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

Facilities Customer Service Coordinator

  • Roxbury Crossing, MA (2 miles from Boston, MA)
  • 4 days ago
  • Roxbury Crossing, MA (2 miles from Boston, MA)
  • 4 days ago

Facilities Customer Service Coordinator About the Opportunity JOB SUMMARY Facilities Customer Service Coordinators are on staff around the clock, purposely, to quickly respond to all...

Customer Experience Manager

  • Newton, MA (6 miles from Boston, MA)
  • 4 days ago
  • Newton, MA (6 miles from Boston, MA)
  • 4 days ago

Brilliant Earth - Customer Experience Manager - Chestnut Hill, MA Position Overview: The Customer Experience Manager for our Chestnut Hill, MA location will build, lead and mentor a team of...

Demographic Data for Boston, MA

Moving to Boston, MA? Find some basic demographic data about Boston, MA below.


Local
National
162,231
11,855
Medium/Lg

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service Career Guide: From Agent to Manager
This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...

Salary for Customer Service Manager Jobs in Boston, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Boston, MA offer the following education background
Bachelor's Degree
35.4%
High School or GED
23.4%
Associate's Degree
14.6%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Boston, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills