Help Desk Manager Remote & Hybrid Only Jobs
Institute (HDI) Support Center Manager or related HDI certification FUNCTIONAL RESPONSIBILITY: Manages daily operations of the OCIO Service Desk supporting USPTO users....
Remote HybridLinux and Cloud Application Support Specialist
- General Dynamics IT
- Boulder, CO
- 22 hours ago
- Boulder, CO
- 22 hours ago
This position is hybrid with majority in-office support, some room for telework....
HybridExperience with help desk support, maintenance, system analysis....
Remote HybridFamiliarity with ITSM tools (e.g., Zohodesk, Topdesk, Azure DevOps) for ticketing and incident management. Experience supporting enterprise applications or software used in the Mortgage industry....
Remote Full TimeThe Technical Security Help Desk Manager leads a technical support team providing support for the enterprise strategy, design, and operation of systems governing user digital identities and access permissions...
RemoteUnderstanding of relevant infrastructure components and operating systems and the ability to troubleshoot in those environments....
HybridApplication Support Specialist
- Axelon Services Corporation
- Portsmouth, NH
- 7 days ago
- Portsmouth, NH
- 7 days ago
Fully remote. 8 AM - 4 PM EST hours Responsibilities: Provide clear, timely, and professional communication to internal customers regarding their tickets Collaborate with senior team members and other support...
RemoteThe Manager, Application Support will be responsible for managing a tier two support team as well as managing an outsourced SAP AMS team....
HybridYardi Integrations - Implementation, Support: Ongoing - setup in Yardi and integration support of required application integrations to Yardi....
HybridApplication Support Specialist, Lead
- Georgia State University
- Atlanta, GA
- 8 days ago
- Atlanta, GA
- 8 days ago
Application Support Specialist, Lead - 26000374 Description : Application Support Specialist, Lead Georgia State University Instructional Innovation and Technology Application Solutions Why Work at...
HybridWeb Application Support Specialist 1 - SCON
- ASM Research, An Accenture Federal Services Company
- Dover, DE
- 9 days ago
- Dover, DE
- 9 days ago
Provide first line of support, performing initial incident management and triage. + May use FAQ tools and/or knowledge bases to resolve user requests. + analyzes problems and provides technical assistance...
HybridWeb Application Support Specialist 1 - SCON
- ASM Research, An Accenture Federal Services Compan
- Springfield, IL
- 9 days ago
- Springfield, IL
- 9 days ago
+ Provide first line of support, performing initial incident management and triage. + May use FAQ tools and/or knowledge bases to resolve user requests. + analyzes problems and provides technical assistance...
HybridThe Technical Support Manager is responsible for managing daily operations of the Customer Technical Support team to ensure exceptional customer service....
RemotePosition Overview The Manager, Technical Support, will build and lead our new Technical Support function as we transition to a SaaS ready, tiered support model....
RemoteApplication Support Specialist
- Total Quality Logistics, Inc.
- Cincinnati, OH
- 11 days ago
- Cincinnati, OH
- 11 days ago
and technical stakeholders on larger initiatives while maintaining daily support responsibilities Support release activities including postdeployment validation and ongoing optimization Collaborate...
Remote HybridHelp Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs Nationwide
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- Technical Troubleshooting
- Problem Management
- SQL Server Integration Services
- Apple OS X
- System Engineering
- Windows OS
- Data Governance
- Application Support
- MacOS
- Knowledge Management
- Service Delivery
- IT Service Management
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Prioritizing
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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