Help Desk Analyst Jobs in Blacksburg, VA
Job Description The computer support specialist position will provide technical support to University Advancement's faculty and staff. The incumbent will have duties to include basic support for...
HybridJob Description The computer support specialist position will provide technical support to University Advancement's faculty and staff. The incumbent will have duties to include basic support for...
In Personsystems - Experience in an IT support or help desk environment - Experience with ticketing systems such as ServiceNow, TeamDynamix, etc - Demonstrated ability to interface with end users over the telephone...
In PersonReformat, configure and install operating systems, software and patches on building workstations. Maintains detailed records of job status in Help Desk Tracking system....
In PersonOverview SCOPE : Assists in computer systems operations including troubleshooting, maintenance, hardware ordering and shipping and hardware/software installation. Assists in network and end user...
In PersonDemographic Data for Blacksburg, VA
Moving to Blacksburg, VA? Find some basic demographic data about Blacksburg, VA below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Blacksburg, VA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Blacksburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Software Installation
- TeamViewer
- Remote Support
- Systems Center Configuration Manager
- Hardware Support
- Virus Removal
- Windows 10
- DNS
- VPN
- LAN
- DHCP
- Windows 7
- Technical Troubleshooting
- TCP/IP
- Windows Server
- IT Service Management
- Network Administration
- VoIP
- Windows OS
- Application Support
- MacOS
- Computer Science
- Operating Systems
- Mobile Device Management
- IT Support
- Apple iOS
- ServiceNow
- Help Desk Support
- ITIL
- Customer Support
- Mac Skills
- Microsoft Office 365
- Installation
- Resolution
- Microsoft Active Directory
- Customer Satisfaction
- Onboarding
- Information Technology
- Artificial Intelligence
- Technical Support
- Engineering
- Microsoft Windows
- Written Communication
- Networking
- Prioritizing
- Troubleshooting
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Telephone Skills
- Employee Development
- Flexibility
- Research Skills
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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