Help Desk Analyst Jobs in District of Columbia
Help Desk Technician - TS/SCI w. CI Polygraph
- Washington, DC
- 90+ days ago
- Washington, DC
- 90+ days ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
Enterprise Services Desk (HelpDesk) Specialist NEW
- Washington, DC
- 16 hours ago
- Washington, DC
- 16 hours ago
The right candidate will provide help desk support to the US Access Board (USAB) systems through a range of activities that include: Help Desk Support Services are available via on-site (in-person),...
Helpdesk Specialist Omm IT Solutions Washington, DC, us 23 hours ago Quick Job type Full-time Quick Job description Job Description Please note : This is 100% On-Site role in Washington DC The...
CLIN 25 Desktop Support Technician
- Washington Navy Yard, DC
- 18 hours ago
- Washington Navy Yard, DC
- 18 hours ago
Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of...
Title: Technician Standard II IT Coordinator II Duration: 12 Months Long Term extensions Location: Washington, DC 20433 100% Onsite Core Competencies: Provide technical support to Client-managed...
Duties to include: Provide help desk support via phone, email, and in-person for end users. Troubleshoot software, hardware, mobile, and printer issues....
Job details Hekima is a collaborative network of elite professionals established by IT veterans. Our goal is to bridge the gap between having a good job and a great career by providing...
NCQA is hiring a Customer Support Specialist I! The specialist provides highly responsive quality service to internal and external customers. Log and categorize each customer interaction in the...
Responsibilities Provide Help Desk Support via on-site, remote, telephone, and email Support specialized Section 508 compliance software and peripherals Troubleshoot desktop, laptop, tablet, mobile...
Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Tucson Field Office. Located in:...
Information Technology - Help Desktop Support#25-64762 Washington, DC All On-site Job Description Job Description We are seeking a detail-oriented and customer-focused individual to provide...
Junior Help Desk Technician - All shifts available - Active Top Secret required
- Washington, DC
- 2 days ago
- Washington, DC
- 2 days ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
Evolver Federal, a Converged Security Solutions company, is an information technology company serving the Federal, Commercial, and Legal markets that addresses client challenges in the present and...
Experience troubleshooting M365 applications and authentication errors on mobile devices In-depth knowledge of various mobile operating systems, phone vendors (AT&T), Intune and ServiceNow....
Information Technology - Help Desktop Support Help Desktop Support
- Washington, DC
- 3 days ago
- Washington, DC
- 3 days ago
Information Technology - Help Desktop Support Washington, DC 18 Months Will work in the D.C. office Tuesday - Thursday and WFH Monday and Friday Job Description We are seeking a detail-oriented...
Demographic Data for District of Columbia
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Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in District of Columbia
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in District of Columbia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Bomgar
- Remote Desktop Protocol
- Hardware Support
- WAN Design / Implementation
- Systems Center Configuration Manager
- LAN
- Technical Troubleshooting
- VPN
- Remote Support
- IT Service Management
- Windows OS
- DHCP
- Application Support
- Windows Server
- DNS
- TCP/IP
- Windows 7
- Operating Systems
- Mobile Device Management
- Windows 10
- Cisco
- MacOS
- VMware
- Computer Science
- Network Administration
- ServiceNow
- IT Support
- Mac Skills
- ITIL
- Help Desk Support
- Apple iOS
- Installation
- Customer Support
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Problem Resolution
- Information Technology
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Written Communication
- Military Background
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Telephone Skills
- Documentation
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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