Customer Service Trainer Jobs in Peoria, IL
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1 Jobs
Participate in call monitoring to identify areas of development for existing representatives and assist in delivering feedback. Assist with Manager/Supervisor on any adjustments of charges....
Demographic Data for Peoria, IL
Moving to Peoria, IL? Find some basic demographic data about Peoria, IL below.
Local
National
129,173
3,441
Medium/Lg
Customer Service Trainer Online Courses and Training Opportunities
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Train the Healthcare Trainer
Free upgrade for UK NHS staff A free upgrade for this course is available for NHS staff by registering here.This upgrade is also available free to NHS-affiliated staff. Check eligibility. This...
Perfect Customer Service Template: Easily Train Your Team
Enhance your customer service expertise with our course, "Perfect Customer Service Template: Easily Train Your Team." This course, specifically designed for managers and customer service...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Salary for Customer Service Trainer Jobs in Peoria, IL
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Customer Service Trainer positions.
Highest Education Level
Customer Service Trainers in Peoria, IL offer the following education background
Bachelor's Degree
33.8%
High School or GED
21.6%
Associate's Degree
16.3%
Vocational Degree or Certification
11.0%
Master's Degree
10.8%
Some College
4.7%
Doctorate Degree
1.1%
Some High School
0.8%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Trainers in Peoria, IL
2-4 years
37.1%
4-6 years
37.1%
Less than 1 year
5.7%
1-2 years
5.7%
10+ years
5.7%
6-8 years
5.7%
None
2.9%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Trainer position
- New Hire Training
- Claims Processing
- Adult Education
- eLearning
- Call Center Experience
- Process Management
- Long-Term Disability
- Instructional Design
- Compensation and Benefits
- Learning Management System
- Drug Testing
- Organizational Development
- Claims
- Customer Satisfaction
- Onboarding
- Accounts Receivable
- Collections
- Staffing
- Implementation
- Driving
- Auditing
- Microsoft Outlook
- Investigation
- Telephone Skills
- Collaboration
- Quality Assurance
- Policy Development
- Coaching
- Public Speaking
- Problem Solving
- Bachelor's Degree
- Regulations
- Microsoft PowerPoint
- Team Building
- Microsoft Excel
- Microsoft Word
- Teamwork
- Customer Service
- Scheduling
- Computer Skills
- Training and Development
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills